Senior Floor Manager - High-Volume Dining & Experience

2coms; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading dining establishment in Dubai is seeking an experienced Floor Manager to oversee restaurant operations. The ideal candidate will have over 35 years of experience in high-volume casual or fine-casual dining environments. Responsibilities include managing staff, ensuring guest satisfaction, and optimizing service processes. Knowledge of FOH operations and experience in GCC countries are preferred. Fluency in English is mandatory, with Hindi and Malayalam as a plus. This position demands strong leadership and interpersonal skills.

Qualifications

• Minimum 35 years of experience as a Floor Manager or Restaurant Supervisor.
• Strong knowledge of FOH operations and service protocols.
• Fluency in English; Hindi and Malayalam are advantageous.

Responsibilities

• Supervise and coordinate servers and support staff.
• Maintain high standards of guest service.
• Optimize table turnover through effective management.

Skills

Leadership

Conflict resolution

Communication

Customer handling

Team management

Job description

A leading dining establishment in Dubai is seeking an experienced Floor Manager to oversee restaurant operations. The ideal candidate will have over 35 years of experience in high-volume casual or fine-casual dining environments. Responsibilities include managing staff, ensuring guest satisfaction, and optimizing service processes. Knowledge of FOH operations and experience in GCC countries are preferred. Fluency in English is mandatory, with Hindi and Malayalam as a plus. This position demands strong leadership and interpersonal skills.