Territory Lead Trauma & Extremities

Stryker Group; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A medical device company is seeking a Territory Lead in Dubai to promote and sell products, ensuring customer satisfaction. The ideal candidate will have a Bachelor's degree and 1–3 years of experience in a similar role, preferably in medical devices. Strong communication and relationship-building skills are essential. This position entails building customer relationships, executing sales strategy, and supporting logistics for product evaluations. Proficiency in English and a valid driving license are required.

Qualifications

• 1–3 years of commercial experience as a Territory Lead or similar role.
• Experience in medical devices or a relevant industry is a strong advantage.
• Proficiency in English (Arabic is a plus).
• Valid driving licence.

Responsibilities

• Promote and sell products while ensuring customer satisfaction in Dubai.
• Build and maintain strong business relationships with customers.
• Execute sales activities aligned with regional strategy and targets.
• Prepare materials and support logistics for customer evaluations.
• Ensure accurate billing and follow up on collections.

Skills

Communication skills

Relationship-building

Teamwork

Customer-focused attitude

Independent work

Education

Bachelor's degree in Business, Medical Sciences, or related field

Tools

MS Office

Job description

We are looking for a Territory Lead for our Trauma & Extremities department in Dubaï:

What you will do

• Promote and sell Stryker products while ensuring customer satisfaction across your assigned territory in Dubai.

• Become the resident expert on your product line for surgeons and healthcare professionals.

• Build and maintain strong business relationships with current and potential customers.

• Monitor market trends, competitors, product developments and regulatory updates in your region and report insights to your manager.

• Execute sales activities aligned with the company’s regional strategy and targets; prepare regular sales reporting.

• Plan, conduct and document customer visits, meetings, demos and product evaluations.

• Evaluate customer RFQs and prepare complete material lists based on identified needs.

• Guide customers on purchasing channels (tenders, leasing, direct purchase, etc.) and collaborate with the tender team on procurement projects.

• Track delivery timelines and provide regular updates to customers.

• Oversee product delivery, installation, and user training; attend surgical cases as needed.

• Ensure accurate billing and support Finance/Accounting in collection follow-up.

• Communicate customer complaints/feedback to Quality, take corrective actions and report back accordingly.

• Prepare, manage and return Congress/Demo materials in proper sterilized condition.

• Work closely with the Marketing team on scientific support requests and initiatives.

• Collaborate with the logistics team when required.

What you will need

• Bachelor’s degree in Business, Medical Sciences, or a related field.

• 1–3 years of commercial experience as a Territory Lead or similar role.

• Experience in medical devices or a relevant industry (strong advantage).

• Strong communication, relationship-building and teamwork skills.

• Customer-focused attitude with the ability to work independently and handle responsibility.

• Ability to evaluate situations based on multiple data sources and make informed judgments.

• High integrity and reliability in meeting commitments.

• Proficiency in English (Arabic is a plus for Dubai).

• Proficiency in MS Office.

• Valid driving licence.