2,679

Customer Service Representative jobs in United Arab Emirates

Bilingual Senior Customer Care Specialist (Arabic/English)

Robinson & Co (Singapore) Pte Ltd

Dubai
On-site
AED 60,000 - 80,000
14 days ago
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Global B2B SaaS Sales Manager – AI Hiring Solutions

Qureos

Dubai
Hybrid
AED 220,000 - 331,000
16 days ago

Sales Manager

Qureos

Dubai
Hybrid
AED 220,000 - 331,000
16 days ago

FMCG Sales Manager - HORECA & B2B

Black Pearl

Dubai
On-site
AED 120,000 - 200,000
16 days ago

Groups & Events Sales Manager

Royal Gulf Tourism LLC

United Arab Emirates
On-site
AED 120,000 - 200,000
17 days ago
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GCC Luxury Sales Manager – Groups & Resorts

Kerzner International Management

Dubai
On-site
AED 60,000 - 120,000
17 days ago

Exhibition Sales Manager

Experts Plus Recruitment Services

Dubai
On-site
AED 60,000 - 120,000
17 days ago

Sales Team Leader

Max Telecom

Abu Dhabi
On-site
AED 120,000 - 200,000
17 days ago
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B&F Sales Manager

Marriott Hotels Resorts

Dubai
On-site
AED 60,000 - 120,000
17 days ago

Sales Manager - GCC

Kerzner International Management

Dubai
On-site
AED 60,000 - 120,000
17 days ago

Sales Manager - Off Plan

Antal International

Dubai
On-site
AED 60,000 - 120,000
17 days ago

Dubai Luxury Real Estate Manager | Sales & Operations Lead

PALAZZO VERSACE DUBAI

Dubai
On-site
AED 250,000 - 350,000
17 days ago

Residential Sales Manager

AccorHotel

Dubai
On-site
AED 60,000 - 120,000
17 days ago

Sales Manager

Apotex

Dubai
On-site
AED 60,000 - 120,000
17 days ago

Sr. Sales Manager (Dubai, Onsite, AED Salary)

HR Ways

Dubai
On-site
AED 120,000 - 200,000
17 days ago

Sales Manager Dubai

JinkoSolar Co.

Dubai
On-site
AED 250,000 - 350,000
17 days ago

MICE Sales Manager: Build Relationships & Revenue

Marriott Hotels Resorts

Dubai
On-site
AED 60,000 - 120,000
17 days ago

BDM -Pest Control / Sales Manager

Delight Investment Group

Abu Dhabi
On-site
AED 60,000 - 120,000
17 days ago

Complex Sales Manager - MICE

Marriott Hotels Resorts

Dubai
On-site
AED 120,000 - 200,000
17 days ago

Sales Manager MICE

Marriott Hotels Resorts

Dubai
On-site
AED 60,000 - 120,000
17 days ago

Hiring Real Estate Sales Manager

Pancharatna Real estate LLC

Dubai
On-site
AED 120,000 - 200,000
17 days ago

Sales Manager

Guildhall

Dubai
On-site
AED 150,000 - 250,000
17 days ago

Sales Manager – Water Treatment (Chemical Engineer)

Vega International

Dubai
On-site
AED 120,000 - 200,000
17 days ago

Luxury Travel Sales Manager – UAE & GCC Premium Accounts

Jobskey Consultancy

Dubai
On-site
AED 120,000 - 200,000
18 days ago

Sales Manager - Luxury Travel & Hospitality

Jobskey Consultancy

Dubai
On-site
AED 120,000 - 200,000
18 days ago

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Bilingual Senior Customer Care Specialist (Arabic/English)
Robinson & Co (Singapore) Pte Ltd
Dubai
On-site
AED 60,000 - 80,000
Full time
14 days ago

Job summary

A leading financial services provider in Dubai is seeking a Senior Customer Services Representative. This role involves handling aftersales communications via phone calls, emails, and face-to-face interactions while ensuring customer satisfaction in adherence to KPIs. Candidates should have a minimum of 2 years of experience in customer service, with strong communication skills in English and Arabic. The company offers a dynamic workspace in the thriving financial services sector.

Qualifications

  • Minimum 2 years of experience in a customer service role, preferably in contact centers.
  • Fluency in English and Arabic is mandatory.
  • Must possess strong communication, negotiation, planning, and organization skills.

Responsibilities

  • Handle all aftersales communications including calls, emails, and face-to-face interactions.
  • Ensure customer satisfaction by adhering to KPIs and SLAs.
  • Log all queries to track First Contact Resolution rates.

Skills

Excellent communication skills in English and Arabic
Strong customer relations
Organizational skills
Using customer service management platforms

Education

Graduate or Diploma holder in any discipline
Job description
A leading financial services provider in Dubai is seeking a Senior Customer Services Representative. This role involves handling aftersales communications via phone calls, emails, and face-to-face interactions while ensuring customer satisfaction in adherence to KPIs. Candidates should have a minimum of 2 years of experience in customer service, with strong communication skills in English and Arabic. The company offers a dynamic workspace in the thriving financial services sector.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.