Customer Service Representative jobs in Malaysia

Bachelor of Business Administration(Management)

Nationality: Any Nationality

Vacancy: 1 Vacancy

Job Description

Role & Responsibilities:

• Develop and implement effective sales and leasing strategies to achieve business targets.
• Monitor agent listings and ensure properties are clearly visible on property portals such as Property Finder, Bayut, and Dubbizzle.
• Lead, mentor, and motivate the sales team to deliver exceptional results.
• Oversee the entire sales process, ensuring seamless transactions and client satisfaction.
• Establish and maintain strong relationships with clients and stakeholders.
• Analyze market trends, competitor activities, and customer feedback to enhance business strategies.
• Prepare regular and ad-hoc reports on team performance, market trends, and key metrics.
• Collaborate with the marketing team to create compelling property campaigns.
• Ensure superior service in all levels of the transaction.
• Attend networking and property events to ensure visibility.

Qualifications & Experience:

• Minimum of 5 years proven experience in the Dubai secondary real estate market.
• Strong background in both sales and leasing of residential properties.
• Demonstrated leadership skills with at least 2 years in a managerial/supervisory role.
• Presentable with excellent communication, negotiation, and interpersonal skills.
• Proven ability to achieve and exceed sales targets in a competitive market.
• In-depth knowledge of Dubai real estate laws, regulations, and market trends.