Complex Sales Manager - MICE

Marriott Hotels Resorts; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hospitality group in Dubai seeks a Sales Manager MICE to drive group business and build strong relationships with corporate partners. The ideal candidate will have a background in Business Administration or Marketing, with a minimum of 3 years experience in sales and marketing. This role offers an exciting opportunity to create tailored event solutions and deliver exceptional customer service while working within a prestigious resort environment.

Qualifications

• 3 years experience in sales and marketing or related professional area.
• 1 year experience with a 4-year degree in sales and marketing.

Responsibilities

• Build and strengthen relationships with customers to generate future bookings.
• Manage sales activities and support operational aspects of business.
• Identify new business to achieve revenue goals.
• Provide exceptional customer service consistent with company standards.

Skills

Relationship building

Sales strategy execution

Market knowledge

Customer service excellence

Education

2-year degree in Business Administration, Marketing, or related major

4-year bachelor’s degree in Business Administration, Marketing, or related major

Job description

Job Summary

We're looking for a passionate and proactive Sales Manager MICE to join the vibrant team at the iconic Mina Seyahi Complex home to three of Dubai's most celebrated hospitality brands: W Dubai Mina Seyahi; Le Meridien Mina Seyahi Beach Resort & Waterpark; The Westin Dubai Mina Seyahi Beach Resort. Along the stunning Jumeirah coastline this role offers the unique opportunity to craft unforgettable experiences for global clients across luxury lifestyle and leisure segments. You'll be at the forefront of driving group business, building lasting relationships with corporate partners and curating tailored event solutions that reflect the distinct character of each brand. If you're energized by challenge, inspired by creativity and ready to represent a destination that blends sophistication with beachfront charm we would love to meet you.

Candidate Profile

Education and Experience

2‑year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management or related major; 3 years experience in the sales and marketing or related professional area.

OR

4‑year bachelor’s degree in Business Administration, Marketing, Hotel and Restaurant Management or related major; 1 year experience in the sales and marketing or related professional area.

Core Work Activities

Building Successful Relationships that Generate Sales Opportunities

Works collaboratively with off‑property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.

Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.

Develops relationships within the community to strengthen and expand customer base for sales opportunities.

Manages and develops relationships with key internal and external stakeholders.

Provides accurate, complete and effective turnover to Event Management.

Managing Sales Activities

Participates in sales calls with members of sales team to acquire new business and/or close on business.

Executes and supports the operational aspects of business booked (e.g. generating proposal, writing contract, customer correspondence).

Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue

Identifies new business to achieve personal and location revenue goals.

Understands the overall market – competitors, strengths and weaknesses, economic trends, supply and demand, etc. – and knows how to sell against them.

Closes the best opportunities for the location based on market conditions and location needs.

Gains understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, issues and concerns to offer better business solutions.

Providing Exceptional Customer Service

Supports the company’s service and relationship strategy driving customer loyalty by delivering service excellence throughout each customer experience.

Services our customers in order to grow share of the account.

Executes and supports the company’s customer service standards.

Provides excellent customer service consistent with the daily service basics of the company.

Sets a positive example for guest relations.

Interacts with guests to obtain feedback on product quality and service levels.

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and the greatest strength lies in the rich blend of culture, talent and experiences of our associates. We are committed to non‑discrimination on any protected basis including disability, veteran status or other basis protected by applicable law.

Required Experience:

Manager