2,758

Customer Service Representative jobs in United Arab Emirates

Remote Customer Success Engineer for Data Observability

Cribl

Dubai
Hybrid
AED 120,000 - 200,000
30+ days ago
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Technical Account Manager: Drive Tech Success

Mondia Group

Dubai
On-site
AED 220,000 - 331,000
30+ days ago

Customer Success Specialist

Informa Group Plc.

Dubai
On-site
AED 60,000 - 80,000
30+ days ago

Customer Success Executive - RegTech & IDV Solutions

HR Force International

Dubai
On-site
AED 220,000 - 294,000
30+ days ago

Client Services Analyst

ADIB Group

Ras Al Khaimah
On-site
AED 40,000 - 60,000
30+ days ago
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Technical Account Manager

ClearGrid

Dubai
On-site
AED 120,000 - 200,000
30+ days ago

Technical Account Manager

Mondia Group

Dubai
On-site
AED 220,000 - 331,000
30+ days ago

Call Center Manager - Super Bytes

Qureos Inc

Dubai
On-site
AED 120,000 - 200,000
30+ days ago
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Remote Customer Success Engineer for Data Observability
Cribl
Dubai
Hybrid
AED 120,000 - 200,000
Full time
30+ days ago

Job summary

A leading tech company in Dubai is seeking an experienced Customer Success Engineer to drive customer value and success. The role involves acting as a trusted advisor and collaborating with various teams to ensure a positive customer experience. Ideal candidates will have over 5 years of experience with a strong customer focus, excellent communication skills, and the ability to manage data pipelines. This is a remote-first position.

Qualifications

  • Minimum of 5 years in a related function with customer engagement experience.
  • Experience with Observability, IT Operations, and Security.
  • Fluent in English, both speaking and writing.

Responsibilities

  • Act as a trusted advisor for customers throughout the Customer Success lifecycle.
  • Drive continued value by identifying new use cases and data sources.
  • Collaborate with cross-functional teams to represent customer voices.

Skills

Customer advocacy
Relationship management
Communication skills
Technical problem-solving
Data pipeline management
Empathy for customers

Tools

Splunk
Elastic
Datadog
Snowflake
GainSight
PlanHat
Job description
A leading tech company in Dubai is seeking an experienced Customer Success Engineer to drive customer value and success. The role involves acting as a trusted advisor and collaborating with various teams to ensure a positive customer experience. Ideal candidates will have over 5 years of experience with a strong customer focus, excellent communication skills, and the ability to manage data pipelines. This is a remote-first position.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.