Customer Service Manager jobs in United States

Sunshine Enterprise USA has an exciting opportunity for a Staffing Sales Manager with successful and progressive experience in being a leader in the Staffing Industry. looking for talented professionals to join our team. We're expanding into new markets and are currently hiring a Branch Manager to grow our Dubai office.

The ideal candidate will possess 5+ years’ experience in the recruiting industry along with specific experience in the staffing and recruiting field. Management experience of a large team in an essential component of this position.

• Client Acquisition and Sales Performance
• New Client Acquisition
• Revenue Growth
• Sales Targets
• Client Retention
• Deal Conversion Rate
• Market Expansion
• Provide clear and audited communications for all recruiting efforts and special programs and initiatives
• Primary POC for all client onsite activity and meetings, including market analysis, marketing and media strategy, labor planning, daily deep dive, and assumption meetings
• Conduct regular meetings with Client manager regarding all performance indicators specific to their location discuss potential trends or concerns and provide solutions
• Build and foster relationships with internal business partners to ensure clear communication and direction across departments as it relates to strategy and consistency in standard operating procedures
• Responsible for creating quarterly and annual individual goals to meet goals
• Review and optimize sales organization to increase sales
• Take ownership of your team beyond the sales numbers
• Be a hands-on sales leader – actively engaged in helping your team close deals
• Promote positive relationships with partners, vendors, and recruiters
• Provide clear and targeted feedback on the team to executives to help improve planning and execution of short, intermediate, and long-term goals
• Communicate openly, honestly, and directly with executives and team members
• Follow industry trends and competitors – and share that knowledge internally. Interact professionally with others
• Maintain a good attendance record
• Perform other duties as assigned

This position has access to and must maintain the confidentiality of the company, client, and employee confidential information according to the Non-Competition and Confidentiality Agreement, Company Policy and applicable employment and business laws.

• Minimum of 5-years of progressive experience in management functions (Healthcare, IT, Construction, Hospitality, Operations, Retail industries preferred), preferably client-facing
• 4-year college degree preferred
• Ability to quickly take action to ensure client success
• Exceptional time management skills such as prioritizing / organizing and tracking details and meeting deadlines of multiple projects with varying completion dates
• Excellent written and verbal communication skills; must be able to speak professionally to clients regarding both operations and recruiting
• Advanced MS Office Skills
• Adhere to all client and business ethics codes
• Understands and uses sales reporting tools to monitor performance and track sales goals, i.e. CRM software
• Uses standardized sales training methodologies to maximize team performance

• Must possess the ability to adapt to different personalities and management styles
• Team player with good interpersonal skills
• Self-starter with good verbal and written communication skills
• Reliance on experience and judgment to plan and accomplish goals
• Dedicated and hardworking
• Above average organizational skills

Please see HR for information on physical demands and work environment of this job.

Sunshine Enterprise USA is an “Equal Opportunity Employer—Minorities, Females, Veterans and Disabled Persons”

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Paid training
• Referral program

• Bonuses