Customer Service Manager jobs in United States

Job Description

The Position

The Customer Representative will be responsible for driving sales growth, developing strong relationships with healthcare professionals (HCPs), and increasing awareness of Organon’s innovative pharmaceutical products. This role aligns with Organon’s vision of delivering impactful solutions in women’s health and ensuring access to high-quality healthcare.

Responsibilities

Sales & Business Development:

• Promote and sell Organon’s pharmaceutical products to HCPs, including doctors, pharmacists, and hospitals.
• Meet and exceed sales targets within the assigned territory.
• Develop and implement effective sales strategies to drive market share growth.
  
  

Customer Engagement & Relationship Management

• Build and maintain long-term professional relationships with HCPs and key stakeholders.
• Provide scientific and product information to healthcare professionals in compliance with regulatory standards.
• Organize and participate in medical conferences, workshops, and training sessions to enhance brand visibility.
  
  

Market & Competitive Intelligence

• Monitor and analyze market trends, competitor activities, and customer feedback.
• Provide strategic insights to sales leadership for market planning and business expansion.
  
  

Compliance & Ethics

• Adhere to Organon’s ethical standards, company policies, and regulatory guidelines.
• Ensure compliance with all industry-related codes of conduct.
  
  

Required Education, Experience And Skills

• Bachelor’s degree in pharmacy or medicine.
• 0-2 years of experience in pharmaceutical sales within the UAE market is a plus.
• Strong knowledge of Respiratory products (asthma) and therapeutic areas is a plus.
• Pediatric experience is preferred.
• UAE driving license is required.
• Valid residency in UAE is a must.
• Excellent communication and negotiation skills.
• Strong business acumen and problem-solving ability.
• Proficiency in MS Office and CRM tools.
• Ability to work independently and within a team.
• High ethical standards and compliance-driven mindset.
  
  

Secondary Job Description

Who We Are:

Organon delivers ingenious health solutions that enable people to live their best lives. We are a $6.5 billion global healthcare company focused on making a world of difference for women, their families and the communities they care for. We have an important portfolio and are growing it by investing in the unmet needs of Women’s Health, expanding access to leading biosimilars and touching lives with a diverse and trusted portfolio of health solutions. Our Vision is clear: A better and healthier every day for every woman.

As an equal opportunity employer, we welcome applications from candidates with a diverse background. We are committed to creating an inclusive environment for all our applicants.

Search Firm Representatives Please Read Carefully

Organon LLC, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Annualized Salary Range

Annualized Salary Range (Global)

Annualized Salary Range (Canada)

Please Note: Pay ranges are specific to local market and therefore vary from country to country.

Employee Status

Regular

Relocation:

No relocation

VISA Sponsorship

Yes

Travel Requirements: Organon employees must be able to satisfy all applicable travel and credentialing requirements, including associated vaccination prerequisites

No Travel Required

Flexible Work Arrangements

Work Week

Shift

Valid Driving License:

Hazardous Material(s)

Number of Openings:

1

Requisition ID:R532674