Junior Sales Advisor

AZADEA; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A retail company in the United Arab Emirates is seeking a customer service representative to support after-sales activities. Responsibilities include ensuring customer satisfaction, managing store cleanliness, and assisting with stock and order processes. A High School Degree, fluency in English, and proficiency in MS Office are required. This full-time position offers an opportunity to engage directly with customers and enhance brand loyalty.

Qualifications

• High level of English fluency is required.
• Proficiency in MS Office necessary for tasks.
• Effective communication and teamwork skills are essential.

Responsibilities

• Support the team in after-sales service for customer satisfaction.
• Greet customers and direct them to Sales Advisors.
• Ensure store tidiness and manage orders and complaints.
• Receive stocks and maintain accurate records.
• Accompany customers to the cash desk and prepare packaging.

Skills

Fluency in English

Communication Skills

Teamwork

Education

High School Degree

Tools

MS Office

Job description

Job Number: JUN001040

Description

• Supports the team in after‑sales service with the same spirit as in the sale, following company standards in maintaining customer satisfaction and loyalty in order to promote the brand image.
• Greet customers and direct them to the experienced Sales Advisors to ensure that customer satisfaction.
• Guarantees the constant tidiness and cleanness of the store, follows‑up on orders taken, and deals with complaints, with the support of a manager, if necessary.
• Supports in receiving stocks and assist in registering the right records on stocks.
• Accompanies the customer to the cash desk and prepares the packaging.
• Ensuring customer loyalty by collecting the customer’s information and entering it into the database, thus linking it to the sale.
• Checking customer requirements while the product is being tried and responding to any further requests, in addition to promoting complementary, additional or differential sales.
• Stays up‑to‑date on all the product range in the store, with in‑depth knowledge of all the products in the assigned product range.
• Understand KPI’s value in order to close the sale in a positive way.

Qualifications

• High School Degree
• Fluency in English
• Proficiency in MS office
• Planning and Organizing : level 1
• Self‑Development : level 1
• Communication Skills : level 2
• Commercial Understanding : level 1
• Customer Focus : level 1
• Initiative : level 1
• Teamwork : level 2

Organization

Bogli

Primary Location

United Arab Emirates-Al Maryah Mall

Schedule

Full-time

Unposting Date

Ongoing