As Facilities Manager (UAE National) at Wio Bank PJSC, you will lead the planning, execution, and governance of all facilities management operations, ensuring secure, efficient, and regulatory-compliant environments across Wio locations. You will play a critical role in maintaining operational resilience, workplace safety, and service excellence in line with UAE financial sector standards.
Key Responsibilities:
Strategic Facilities Management:
- Develop and implement a strategic facilities plan aligned with Wio’s operational needs and regulatory requirements.
- Oversee maintenance, security, cleaning, office safety, and physical asset management across all Wio premises.
- Lead office planning initiatives, including office fit-outs, workspace optimization, and future capacity planning.
Operational Resilience & Security:
- Manage building access systems, security protocols, and disaster recovery readiness in line with Central Bank of UAE (CBUAE) expectations and Wio’s internal security policies.
- Ensure critical infrastructure (UPS, data centers, secure rooms) is maintained to minimize operational risks.
Vendor and Contractor Oversight:
- Manage third-party service providers for maintenance, cleaning, security, and specialized facilities services.
- Ensure robust vendor performance management, SLAs, and compliance with Wio’s procurement and outsourcing governance.
Budget & Financial Oversight:
- Prepare and manage the annual facilities budget, including forecasting, cost control, and financial reporting.
- Optimize facilities-related costs while maintaining high standards of safety, security, and employee experience.
Regulatory Compliance & Health, Safety, Environment (HSE):
- Ensure all facilities operations comply with UAE federal laws, CBUAE guidelines, Dubai/Abu Dhabi Municipality regulations, and HSE standards.
- Conduct regular site inspections, internal audits, and lead remediation activities for any identified gaps.
Sustainability Initiatives:
- Promote energy efficiency, green building practices, and waste reduction initiatives in line with Wio’s ESG goals.
Emergency & Crisis Management:
- Act as the Facilities lead in emergency situations, ensuring evacuation, incident management, and coordination with civil defense, police, and other authorities.
Qualifications:
- Bachelor’s degree in Facilities Management, Engineering, Business Administration, or related discipline.
- Professional certification preferred (e.g., Certified Facility Manager [CFM], Facilities Management Professional [FMP], or similar).
- 5+ years’ experience in facilities or property management, preferably within a regulated financial services environment.
- Knowledge of UAE building codes, civil defense standards, and banking operational resilience best practices.
- Strong vendor management, leadership, and cross-functional collaboration skills.
- Proficient in Microsoft Office Suite and facility management/CAFMS systems (e.g., Archibus, Planon, or equivalent).