Telesales Executive

Trillium Financial; Dubai; On-site; AED 50,000 - 70,000; Full time

Job summary

A financial services company in Dubai is seeking a motivated sales representative to handle outbound calls to customers, identify needs, and achieve sales targets. The ideal candidate has a strong communication skill set, is persuasive, and can effectively manage customer interactions. Experience in a telesales or call center environment is preferred, along with basic CRM familiarity.

Responsibilities

• Make outbound calls to potential and existing customers.
• Present, promote, and explain products or services clearly and effectively.
• Identify customer needs and match them with the right solutions.
• Overcome objections and negotiate to close sales.
• Maintain and update customer records in the CRM system.
• Meet or exceed daily, weekly, and monthly sales targets.
• Follow call scripts and comply with call center policies.
• Handle customer inquiries and provide professional customer service.
• Upsell or cross-sell additional products when appropriate.
• Report feedback, issues, and trends to the sales manager.

Skills

Experience in telesales, telemarketing, call center, or related role

Strong verbal communication and interpersonal skills

Persuasive and confident phone manner

Ability to handle rejection and stay motivated

Basic computer skills and familiarity with CRM systems

Strong negotiation and closing skills

High level of professionalism and customer focus

Job description

• Make outbound calls to potential and existing customers.
• Present, promote, and explain products or services clearly and effectively.
• Identify customer needs and match them with the right solutions.
• Overcome objections and negotiate to close sales.
• Maintain and update customer records in the CRM system.
• Meet or exceed daily, weekly, and monthly sales targets.
• Follow call scripts and comply with call center policies.
• Handle customer inquiries and provide professional customer service.
• Upsell or cross-sell additional products when appropriate.
• Report feedback, issues, and trends to the sales manager.

Skills

• Experience in telesales, telemarketing, call center, or related role (preferred).
• Strong verbal communication and interpersonal skills.
• Persuasive and confident phone manner.
• Ability to handle rejection and stay motivated.
• Basic computer skills and familiarity with CRM systems.
• Strong negotiation and closing skills.
• High level of professionalism and customer focus