Airport Customer Service Agent jobs in United Arab Emirates

The Sales Manager will have the overall responsibility to manage the overall Clients & Volume business / portfolio for Logicom for UAE and to ensure the successful execution of Logicom’s strategy, and the achievements of the Company’s objectives and deliverables across the Region.

Duties & Responsibilities

• Assuming complete ownership of the Company’s P&L budgets for the Clients & Volume business/ portfolio in the Countries of scope.
• Overseeing the implementation and achievement of the corporate business objectives and strategies.
• Developing and maintaining direct/ successful working relationships with the relevant stakeholders for the Vendors under management.
• Building direct relationship and executive engagement with the strategic/ managed Partners across the region/ Countries of scope.
• Ensuring Logicom’s Compliance and Governance policies as well as those of Logicom’s Resellers Partners and Vendors, are always adhered to.
• Continuously taking applicable measures to ensure the Company is in a leading market share position for the Brands/ Vendors under management.
• Establishing adequate coverage for the different Countries in the region of scope, through the design and execution of channel coverage and expansion plans, and through virtual and physical engagement and support of local stakeholders including strategic Channel Partners, Vendors, and the Logicom Countries Teams.
• Assuming the overall responsibility of the Company’s Accounts Receivables (AR) and Inventory, and maintaining a healthy DSO and WoS, in line with the Company’s guidelines, for the Partners and Brands/ Vendors under management.
• Enhancing and expanding Logicom’s footprint and Partners reach across the region in line with the Company’s targets, objectives, and guidelines.
• Growing, enabling, and retaining the Team by employing the appropriate, skilled, and competent Resources in the right roles and positions.
• Developing, executing, and maintaining sales management disciplines, including periodic pipeline/ funnel reviews and forecast, and business review cadence.
• Driving high performance through leadership and continuous Team/ Staff inspiration and motivation.
• Ensuring the optimum utilization of the Company’s systems, platforms, and business tools, including CRM, e-Commerce, and others as and whenever applicable.
• Collaborating internally with the rest of the relevant Logicom Business Units to build and rollout cross-selling and up-selling strategies and initiatives, as and whenever applicable.
• Supervising the design and execution of effective and advanced marketing plans, in line with both the Vendors’ and Logicom’s marketing strategies, policies and guidelines.
• Overseeing the coordination with the different regional and countries Teams and support functions to ensure efficient and streamlined execution of the sales operations.
• Overseeing the deployment and execution of the Company’s policies across the region of coverage, through coordination within the different divisions, in liaison with the relevant HO Teams whenever applicable.
• Continuously monitoring competition/ competitive landscape and developing/ proposing competing strategies.

Skills & Qualifications

The successful candidate will be a dedicated and driven Manager with a proven track record in Team, business, sales leadership and achievements in the relevant Technologies, markets/ geographies, and is expected to meet the following requirements:

• Over 10 years’ experience in the ICT industry, of which at least 5 years covering the UAE & Rest of Gulf markets/ ecosystems. Experience in ICT Distribution is essential.
• Over 5 years’ experience in managerial and sales leadership positions.
• Degree in Business, Management, Finance, Technology, or a related field.
• A Master’s degree or other post-secondary degrees will be a plus.
• Ability to own, understand and manage complete P&L statement.
• In-depth understanding of the following business areas: Accounting and Finance, Sales and Marketing, Logistics, Sales Operations and HR.
• Experience in managing large scale, diversified multi-Countries, channel ecosystems, that could well exceed hundreds of Customers.
• Ability to achieve targets & deliver successful results across large / multi-Countries geographies.
• Broad understanding of Technology products and solutions, and Technology solutions delivery.
• Capacity to operate in a fast paced, complex, and challenging business environment.
• Experience and track record in managing multi-cultural Teams and Individuals.
• Robust knowledge and understanding of Compliance and Corporate governance.
• Strong and clear ability to build, present and execute on strategic business planning, both with internal and external stakeholders.
• Strong organisational, interpersonal, and managing people skills.
• Capacity to successfully identify and resolve challenges and problems.
• Verbal & written fluency in English is a prerequisite.

Remuneration

A remuneration package will be offered to the successful candidate in line with the Company’s compensation scheme and based on the qualifications and experience.

Logicom is committed to provide equal employment opportunities for all regardless of their race, colour, sex/gender, religion, age, marital status, cultural background, disability, nationality, and political opinion.

Employees are hired solely based on a specific vacancy’s requirements, taking into consideration the qualifications, previous experience and potential of each individual candidate.

Disclaimer

We reserve the right to remove the announcement from circulation at any point in time when a satisfactory number of applications has been received.

Only applicants whose previous experience and qualifications closely match the requirements of the position will be contacted.

Country: United Arab Emirates
Company:Logicom Distribution
Seniority: 5-10 years experience
Date: 20/05/2025

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By pressing the Personal Data Protection Consent button below you are providing to Logicom your express consent to the effect that your personal data will be processed by Logicom exclusively for the purposes of this recruitment exercise. Your personal data will be retained by Logicom for the period of six (6) calendar months after the submission of your CV.

The Logicom Data Protection Officer (hereinafter mentioned as ‘the DPO’) is Mr. Georgios Georgiou and his contact details are as follows: e-mail address dataprotection@logicom.net, contact telephone number +357 22551000, contact fax number +357 22514294, and postal address 26 Stasinou Avenue, 2003 Strovolos Cyprus. You may contact, in Greek or English, with the Logicom DPO during the working hours 08:00 until 17:30 from Monday to Friday. You have the right to withdraw your consent at any point in time including the period of six (6) calendar months after the submission of your CV. The withdrawal of your consent shall not affect the lawfulness of your personal data processing based on your consent before its withdrawal. You have the rights to have your personal data inspected, rectified and deleted – erased, at any point in time including the period of six (6) calendar months after the submission of your CV. To that effect you can exercise any of your above – mentioned rights, including that of the withdrawal of your consent, by communicating in writing, in Greek or English, with the Logicom DPO by means of e-mail communication or fax communication using his above –mentioned contact details.

Please see Logicom’s Data Privacy Policy for details on how our company uses your personal data.