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Key Account Manager
Descrizione del lavoro
A leading travel management company in South Africa is seeking an experienced Key Account Manager to oversee relationships with key corporate clients. The successful candidate will ensure client satisfaction and identify new business opportunities while managing contracts and performance metrics. Ideal applicants will have a strong background in travel management and excellent communication skills. The role offers a competitive salary and opportunities for career growth.
Servizi
Competenze
- Proven experience as a Key Account Manager, preferably within the travel industry.
- Strong knowledge of travel products, services, and market trends.
- Ability to build trust and influence decision-makers at senior levels.
Mansioni
- Manage and develop relationships with key corporate accounts.
- Drive client retention and revenue growth by offering value-added services.
- Monitor account performance and prepare business reviews.
Conoscenze
Formazione
Strumenti
We are a leading travel management company, providing innovative and tailored solutions to our clients across various industries.
Our focus is on delivering exceptional service, driving value, and building long-term partnerships.
We are seeking an experienced and driven Key Account Manager to oversee and grow relationships with key corporate clients.
The successful candidate will act as a strategic partner, ensuring client satisfaction, retention, and growth while identifying new business opportunities.
- Manage and develop relationships with key corporate accounts, acting as the primary point of contact.
- Understand client business needs and travel requirements to deliver tailored solutions.
- Drive client retention and revenue growth by offering value-added services and insights.
- Negotiate contracts and service-level agreements with clients.
- Monitor account performance, prepare business reviews, and report on key metrics.
- Collaborate with internal teams (operations, sales, finance) to ensure seamless service delivery.
- Stay informed about industry trends, competitor activity, and emerging technologies.
- Proven experience as a Key Account Manager, preferably within the travel industry or corporate travel sector.
- Strong knowledge of travel products, services, and market trends.
- Excellent communication, negotiation, and presentation skills.
- Ability to build trust and influence decision-makers at senior levels.
- Strong problem-solving skills and a client-focused mindset.
- Proficiency in MS Office; knowledge of GDS systems (Amadeus, Galileo, Sabre) will be an advantage.
- Relevant degree or diploma in Business, Travel & Tourism, or related field preferred.
- Competitive salary and performance-based incentives.
- Opportunities for career development and growth within a global business.
- A supportive and collaborative working environment.
- Exposure to leading corporate clients and industries.
Job Type : Full-time
Pay : From R
Work Location : In person
* Il benchmark retributivo si basa sugli obiettivi retributivi dei leader del mercato nei rispettivi settori. È pensato per orientare gli utenti Premium nella valutazione delle posizioni aperte e aiutarli a negoziare la propria retribuzione. Tale benchmark non è fornito direttamente dall'azienda, quindi la retribuzione effettiva potrà risultare anche notevolmente superiore o inferiore.