Field Sales Executive

DHL; Cape Town; On-site; ZAR 300 000 - 500 000; Full time

Job summary

A leading logistics provider is seeking a Field Sales Executive in Cape Town, South Africa. This role involves developing new business, managing customer relationships, and achieving sales targets. The ideal candidate will have experience in the logistics industry and knowledge of various transportation modes. Offers comprehensive training and opportunities for career growth within the company.

Benefits

Comprehensive training and development opportunities

Mentorship from experienced professionals

Opportunities for international travel

Qualifications

• Knowledge and experience of business development in the Logistics Industry at large.
• Knowledge and experience of all modes of transportation within South Africa and neighboring countries is advantageous.

Responsibilities

• Develop and maintain strong customer relations and loyalty.
• Manage a portfolio of potential customers.
• Conduct high quality presentations of standardized products.

Skills

Business development in the Logistics Industry

Knowledge of transportation modes

Customer relationship management

Communication skills

Job description

Field Sales Executive

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross‑border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end‑to‑end solutions to customers in a wide range of industries globally.

Develop new business (All modes) for overall sales development of DHL Global Forwarding Sales & Marketing function. DHL Global Forwarding has an opening for a Field Sales Executive in Cape Town, South Africa. Join us in connecting people and improving lives!

In this Field Sales Executive Position

Customers – New & Existing

• Develop and maintain strong existing customer relations and loyalty through ensuring customer satisfaction.
• Respond to customer enquiries/complaints.
• Manage a defined portfolio of potential customers and wins them for a lasting business relationship with DGF.
• Seek and prospect for BC targets to win new customers generally in the 60k‑1000k Euro range Net Sales per annum.
• Plan and manage medium to large‑sized Business Customers.
• Build rapport and trust with customers by being informed about customer’s business and the market.
• Recommend solutions based on customer needs by using industry knowledge.
• Is responsible for closing business by connecting a customer’s needs to a DHL solution by offering value to the clients supply chain.
• Use networks within the various Sales channels within DPDHL to collaborate on customers, marketing strategies and offers a full supply chain of services to service customer needs.
• Collect relevant customer information for the RFI/RFP/RFQ and prepare documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectations.

Sales Manager

• Highlights to Sales Manager on observations of market dynamics for example competitors’ behavioural patterns.
• Maintain and support interdepartmental relationships.
• Collaborate with colleagues across the organization to achieve shared goals.

Business Development

• Develop sales plan/strategy/activities to achieve target budgets.
• Responsible for conducting high quality presentation of the entire range of standardized products to customers.
• Develop target lists of new business and continuously review and update.
• Establish and present customized offers to customers.
• Negotiate with customers on contractual terms of service provision that is aligned to corporate sales policy and procedures.
• Adhere to approved credit limits granted to customers and enforce previously agreed payment terms.

Business Performance & Results

• Responsible for product targets.
• Prepare and realise planned sales calls.
• Responsible for budgeted growth in new and additional business.
• Secure/collect all necessary information to assess credit worthiness of potential customer.
• Support receivables functions.
• Ensure Customer commitments are clearly communicated to respective operations – clear business set up process.
• Report activities, quotes, sales calls and other information through CRM; perform roles and responsibilities in compliance with Company Policies, Procedures and Instructions.

Now, here is what we need from you!

• Knowledge and experience of business development in the Logistics Industry at large.
• Knowledge and experience of all modes of transportation within South Africa and neighboring countries is advantageous.

We offer:

• Comprehensive training and development opportunities.
• Mentorship from experienced freight forwarding professionals and senior leaders.
• Opportunities for international travel and exposure within the Freight Forwarding Industry.
• Potential for full-time employment upon successful completion of the program.

Why join DHL Global Forwarding?

We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

• The largest global network with more than 30,000 passionate employees.
• The most efficient processes and fastest response times.
• The best solutions and best customer service.

Our Vision

The Logistics Company for the World.

Our Mission

Excellence. Simply Delivered.

Our Purpose

Connecting People, improving lives.

Our Values

Respect & Results.

Our Goals

Employer, Provider, and Investment of Choice, Living Responsibility.

#LI-MEA

DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.