Key Account Manager

Wings Travel Management; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading travel management company in South Africa is seeking an experienced Key Account Manager to oversee relationships with key corporate clients. The successful candidate will ensure client satisfaction and identify new business opportunities while managing contracts and performance metrics. Ideal applicants will have a strong background in travel management and excellent communication skills. The role offers a competitive salary and opportunities for career growth.

Benefits

Competitive salary and performance-based incentives

Opportunities for career development

Supportive working environment

Qualifications

• Proven experience as a Key Account Manager, preferably within the travel industry.
• Strong knowledge of travel products, services, and market trends.
• Ability to build trust and influence decision-makers at senior levels.

Responsibilities

• Manage and develop relationships with key corporate accounts.
• Drive client retention and revenue growth by offering value-added services.
• Monitor account performance and prepare business reviews.

Skills

Client relationship management

Negotiation

Communication

Problem-solving

Knowledge of travel products

Education

Relevant degree or diploma in Business, Travel & Tourism

Tools

MS Office

GDS systems (Amadeus, Galileo, Sabre)

Job description

About Us

We are a leading travel management company, providing innovative and tailored solutions to our clients across various industries.

Our focus is on delivering exceptional service, driving value, and building long-term partnerships.

Role Overview

We are seeking an experienced and driven Key Account Manager to oversee and grow relationships with key corporate clients.

The successful candidate will act as a strategic partner, ensuring client satisfaction, retention, and growth while identifying new business opportunities.

Key Responsibilities

• Manage and develop relationships with key corporate accounts, acting as the primary point of contact.
• Understand client business needs and travel requirements to deliver tailored solutions.
• Drive client retention and revenue growth by offering value-added services and insights.
• Negotiate contracts and service-level agreements with clients.
• Monitor account performance, prepare business reviews, and report on key metrics.
• Collaborate with internal teams (operations, sales, finance) to ensure seamless service delivery.
• Stay informed about industry trends, competitor activity, and emerging technologies.

Requirements

• Proven experience as a Key Account Manager, preferably within the travel industry or corporate travel sector.
• Strong knowledge of travel products, services, and market trends.
• Excellent communication, negotiation, and presentation skills.
• Ability to build trust and influence decision-makers at senior levels.
• Strong problem-solving skills and a client-focused mindset.
• Proficiency in MS Office; knowledge of GDS systems (Amadeus, Galileo, Sabre) will be an advantage.
• Relevant degree or diploma in Business, Travel & Tourism, or related field preferred.

What We Offer

• Competitive salary and performance-based incentives.
• Opportunities for career development and growth within a global business.
• A supportive and collaborative working environment.
• Exposure to leading corporate clients and industries.

Job Type : Full-time

Pay : From R

Work Location : In person