Medical Receptionist

HR Genie; Gauteng; On-site; ZAR 50 000 - 200 000; Part time

Job summary

A healthcare provider in Gauteng is seeking a Part-time Medical Receptionist for its Radiology Practice. The role involves providing excellent patient care, managing administrative tasks like updating patient information, handling queries, and processing payments. Candidates should possess Grade 12, relevant experience in a professional setting, and proficiency in Microsoft Office. This is an opportunity to work in a dynamic team focused on compassionate patient care and strong teamwork.

Benefits

Comprehensive onboarding and support

Opportunities for continuous team development

Competitive locum rate

Qualifications

• 2 - 3 years’ experience in a professional high-pressure environment.
• Knowledge of medical aid and PMB rules will be beneficial.
• Knowledge of the POPI Act regulations for healthcare will be beneficial.
• Willing to travel; own reliable transport is non-negotiable.

Responsibilities

• Receive patients in a friendly manner and update their information.
• Handle patient queries and manage appointments for CT & MRI scans.
• Process payments for private patients and allocate payments to invoices.

Skills

Intermediate Word, Excel, Outlook

Customer service skills

Medical aid knowledge

Education

Grade 12

Job description

SUMMARY

Part time Medical Receptionist - Radiology Practice

POSITION INFO

Job Title: Locum/Part time Receptionist

Location: All DRS Branches

Our Values: Customer Focused, Communication, Commitment, Continuous Improvement, Value our Colleagues and Ethical Behaviour.

Are you interested in joining a dynamic team where you can make a real impact in patient care? Diagnostic Radiological Services Inc. are looking for passionate, skilled professionals to join our fast-paced, supportive environment where teamwork and compassion are at the heart of everything we do.

WE OFFER

• Comprehensive onboarding and support.
• A collaborative environment and commitment to continuous team development through Arbinger training and principles.
• An opportunity to grow and expand your skills, constantly challenging yourself and advancing your career.
• A competitive locum rate.

YOUR TYPICAL DAY AS A LOCUM RECEPTIONIST IN A RADIOLOGY RECEPTION ENVIRONMENT INCLUDES

To work at all branches during staff shortages; receiving patients in a friendly and welcoming manner, capture and/or update their information on the system, provide quotes for exams, take co-payment/short or private payments, provide info for the preparation of exams, handle queries, print patient reports.

MINIMUM REQUIREMENTS

• Grade 12
• Intermediate Word, Excel, Outlook
• 2 - 3 years’ experience in a professional high-pressure environment
• Knowledge of medical aid and PMB rules will be beneficial.
• Knowledge of the POPI Act regulations for healthcare will be beneficial
• Willing to travel, own reliable transport, non-negotiable

MAIN RESPONSIBILITIES

• Acknowledge all patients with warmth and friendliness, showing empathy where needed
• Capture all patient info correctly, checking info as you type (must be able to capture at least 6 patients per hour)
• Check medical aid benefits
• Do quotes for all exams and take co-payments/short payments by medical aids
• Ensure you understand and follow the protocol for emergency patients, ensure terms and conditions are signed.
• Book patients for CT & MRI scans and provide prep info for CT & MRI exams
• Obtain Authorization for all examinations.
• Process payments for all private patients, walk-in or in-hospital patients, allocate payments to correct invoices
• Obtain and scan in all relevant WCA documents for workplace injuries/diseases
• Scan and attach all relevant documents to the correct patient profile
• Resolving telephonic enquiries
• Work hand in hand with the Radiography Team Leader and ensure an efficient and affective workflow between all departments
• Participate in monthly staff meetings /small group meetings and make suggestions for improvement

HOURS OF WORK

Depending on branch: 6h30 - 15h00 or 8h00 – 17h00 or 8h30 – 17h30 or 9h30 – 18h30. You may also be required to assist with the occasional night shift.

WE ENCOURAGE DIFFERENTLY ABLED PEOPLE TO APPLY

We support an inclusive work environment and welcome applications from individuals with disabilities. A reasonable range of mobility is however essential in the medical field, including support staff.

WHY CHOOSE US

At Diagnostic Radiological Services Inc, we focus on compassionate patient care and strong teamwork.

We offer a supportive, connected work environment that’s fast paced but less formal, with directors who are hands-on and closely involved with the team.

We have many long serving employees, celebrating 10, 15, 20, and a few 30 years of service.

We are proud to partner with the University of Johannesburg in training clinical staff and maintain an open-door policy, with a flat management structure.

We’re working to integrate Arbinger principles throughout our organisation, helping us cultivate a mindset of growth, collaboration, and mutual respect.

READY TO MAKE A DIFFERENCE?

Apply today to become part of a team that cares about your success and well-being.