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Job summary
A leading marketing firm in Cape Town is seeking a strategic HR Business Partner to drive people strategies and performance systems. This role focuses on managing organizational culture and ensuring compliance with South African labor laws. Candidates should have 3–5+ years of HR experience, strong reporting abilities, and proficiency in MS Office and relevant HR systems. This position is vital for aligning talent engagement with operational targets.
Qualifications
- 3–5+ years HRBP or HR Generalist experience, preferably in BPO/contact centre environments.
- Proven IR case management experience with CCMA readiness.
- Knowledge of South African labour legislation (LRA, BCEA, EEA, SDA, POPIA).
Responsibilities
- Drive people strategies and talent engagement.
- Manage human-centred culture and brand values.
- Meet client SLAs and operational targets.
Skills
Education
Tools
Wynberg, South Africa | Posted on 12/18/2025
The HR Business Partner (HRBP) is a strategic and hands‑on partner to Operations.
This role drives people strategies, talent engagement, and performance systems to meet client SLAs and operational targets.
Manages human‑centred culture and brand values.
- Bachelor’s degree in HR, Industrial, Psychology, or Business (or equivalent).
- 3–5+ years HRBP or HR Generalist experience, preferably in BPO/contact centre environments.
- Proven IR case management experience with CCMA readiness.
- Knowledge of South African labour legislation (LRA, BCEA, EEA, SDA, POPIA).
- Strong organizational, communication, and stakeholder management skills.
- Proficiency in MS Office and collaboration tools (MS Teams).
- Familiarity with recruitment portals, database management, payroll systems, HR systems (Excel, Power BI).
- Strong reporting ability to drive operational efficiencies.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.