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A well-established medical practice in Bloubergstrand is seeking an experienced Medical Receptionist to manage the front desk and serve as the first point of contact for patients. Key responsibilities include scheduling appointments, maintaining patient records, and ensuring a professional reception environment. The ideal candidate has a strong background in medical reception and administrative skills, with knowledge of medical aid processes. This role is crucial for ensuring smooth operations and excellent patient service.
Location: Bloubergstrand, Cape Town
A well-established and modern medical practice in Bloubergstrand is seeking an experienced Medical Receptionist to serve as the first point of contact for patients while ensuring the smooth, professional running of the practice.
Managing front-desk operations, switchboard, WhatsApp, and practice emails
Scheduling and confirming appointments with 100% accuracy
Maintaining accurate patient records and digital files
Managing patient intake, consent forms, and follow-up communication
Coordinating patient aftercare communication and engagement
Maintaining a welcoming and professional reception environment
Supporting basic marketing activities (broadcasts, promotions, WhatsApp status updates)
Ensuring confidentiality and POPIA-compliant handling of patient information
Proven experience as a Medical Receptionist
Knowledge of medical aid processes and patient billing
Strong administrative and organisational skills
Excellent communication and customer service abilities
Comfortable working with digital systems and online diaries
Professional appearance and patient-focused mindset
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.