puestos de Medical Receptionist en United States

We are looking for a fixed-term Receptionist / Switchboard Operator to join our team. The role involves welcoming guests to the estate, guiding them to various outlets, and responding to general enquiries.

Main Responsibilities:

• Ensure guests are acknowledged with kindness, warmth, and sincerity when entering and departing the reception area;
• Engage with guests by providing information about the estate, facilities, and experiences;
• Conduct estate tours with guests;
• Operate the telephone and switchboard service for all calls;
• Refer calls and provide assistance to the appropriate person depending on the call's nature;
• Maintain a register of bookings and reservations and communicate with the Security department;
• Compile and update data related to the area of activity;
• Distribute information around the estate as needed;
• Update the electronic telephone directory;
• Ensure lunch and dinner booking sheets from the restaurant are communicated to the relevant departments;
• Keep management informed of guest concerns;
• Hand over and sign for all lost property to the security manager.

Main Requirements:

• Grade 12 education; a hospitality certificate is a plus;
• Preferably 1-2 years of reception or switchboard operator experience;
• Excellent telephone etiquette and customer service skills;
• Fluent in English with excellent written and oral communication skills;
• Ability to work in a team;
• Good computer skills (Word, Excel, Outlook);
• Strong organizational skills and attention to detail;
• Availability to work during hospitality operating hours (evenings, public holidays, weekends);
• Comfortable dealing with distinguished clientele;
• Well-presented with an enthusiastic personality.