Patient Concierge & Medical Receptionist (Cape Town)

Pronel Personnel; Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A well-established medical practice in Bloubergstrand is seeking an experienced Medical Receptionist to manage the front desk and serve as the first point of contact for patients. Key responsibilities include scheduling appointments, maintaining patient records, and ensuring a professional reception environment. The ideal candidate has a strong background in medical reception and administrative skills, with knowledge of medical aid processes. This role is crucial for ensuring smooth operations and excellent patient service.

Qualifications

• Proven experience as a Medical Receptionist.
• Strong administrative and organisational skills.
• Knowledge of medical aid processes and patient billing.

Responsibilities

• Managing front-desk operations and communications.
• Scheduling and confirming appointments accurately.
• Maintaining accurate patient records.

Skills

Excellent communication

Customer service abilities

Organisational skills

Proven experience

Job description

A well-established medical practice in Bloubergstrand is seeking an experienced Medical Receptionist to manage the front desk and serve as the first point of contact for patients. Key responsibilities include scheduling appointments, maintaining patient records, and ensuring a professional reception environment. The ideal candidate has a strong background in medical reception and administrative skills, with knowledge of medical aid processes. This role is crucial for ensuring smooth operations and excellent patient service.