Medical Receptionist

University of Fort Hare; Somerset West; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A medical practice in Somerset West is looking for an outgoing receptionist to join their dedicated team. Responsibilities include scheduling appointments, managing patient payments, and handling inquiries. Ideal candidates should have at least 2 years of experience in the medical field and a warm demeanor. Fluency in both English and Afrikaans is required. Strong organizational and interpersonal skills are essential for this role.

Qualifications

• At least 2 years experience in the medical field.
• Exceptional organizational skills and warm demeanor.
• Fluent in both English and Afrikaans.

Responsibilities

• Scheduling appointments and managing patient flow.
• Assist with collection of payments from outgoing patients.
• Handle telephonic inquiries and process patient payments.

Skills

Organizational skills

Interpersonal skills

Fluent in English

Fluent in Afrikaans

Multitasking

Education

Matric

Job description

Our client, a medical practice located in Somerset West, is currently seeking an outgoing receptionist who thrives in a medical environment to join their dedicated team.

Key Responsibilities:

• Scheduling appointments
• Assisting with collection of payments from outgoing patients and admin functions
• Facilitate the smooth flow and management of patients.
• Handle telephonic inquiries, schedule appointments, and process patient payments.
• Obtain pre-authorizations from medical aids for in-room procedures.
• Type reports for referring doctors and draft motivational letters for medical aids.

Requirements:

• Matric
• At least 2 years experience in the medical field
• Warm and welcoming demeanour.
• Exceptional organizational skills.
• Fluent in both English and Afrikaans.
• Ability to multitask effectively.
• Enthusiastic, patient, and empathetic.
• Strong interpersonal skills, comfortable with diverse groups of people.
• Proficient in computer applications.