Medical Receptionist

Medical Placements Recruitment; South Africa; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A healthcare recruitment agency is looking for a Medical Secretary/Administrator to assist in a busy specialist practice in South Africa. The role involves welcoming patients, scheduling appointments, managing files, and handling administrative tasks. Ideal candidates will have good communication skills, a professional demeanor, and basic IT literacy. This is an opportunity for those with previous receptionist or administrative experience, particularly in medical settings, to join a dynamic team in a supportive environment.

Qualifications

• Previous experience as a receptionist/administrator is an advantage.
• Reliable, punctual and able to work independently.
• Neat, presentable appearance and appropriate professional dress.

Responsibilities

• Welcoming patients and answering telephone calls.
• Scheduling and confirming appointments.
• Managing patient files and updating records.

Skills

Good communication skills (spoken and written)

Friendly, open and professional manner with patients

Basic computer literacy (email, Word, practice software can be trained)

Job description

Start Date- immediate/ latest 1 January 2025.

l am open to temp staff in the interim.

Working hours:

• Monday to Thursday: 08h00 – 17h00
• Friday: 08h00 – 17h00 (we usually finish around 16h00)

Role Overview

We are looking for a friendly, presentable and reliable Medical Secretary / Administrator to assist with the day-to-day running of a busy specialist practice.

Key Duties & Responsibilities

• Front desk reception: welcoming patients and answering telephone calls
• Scheduling and confirming appointments
• Managing patient files and updating records
• Preparing brief clinical summaries and updating reports/letters as needed
• Assisting with the typing and formatting of medical reports, referral letters and motivation letters
• Liaising with patients, doctors and hospital staff
• Assisting with billing, accounts and basic medical aid queries
• Handling emails and general administrative tasks
• Ensuring the reception and office area are neat, orderly and professional at all times

Requirements & Skills

• Previous experience as a receptionist/administrator is an advantage (medical practice experience beneficial but not essential)
• Good communication skills (spoken and written)
• Friendly, open and professional manner with patients
• Neat, presentable appearance and appropriate professional dress
• Basic computer literacy (email, Word, practice software can be trained)
• Reliable, punctual and able to work independently
• Stable employment history (we are not looking for someone who frequently changes jobs)