Medical Receptionist

Medical Resources Group (Pty) Ltd; Pretoria; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A healthcare organization based in Pretoria East is looking for a detail-oriented Medical Receptionist. This full-day role requires experience in medical administration, with a strong focus on patient service. Responsibilities include managing calls, scheduling appointments, and maintaining patient records. The ideal candidate must have a Matric certificate, experience in a medical practice, and proficiency in Elixir Live. A competitive salary of R 13,000.00 – R 15,000.00 CTC per month is offered.

Qualifications

• Matric certificate (Grade 12).
• Previous experience working in a medical practice.
• Experience in debtors accounts/medical billing.
• Proficiency in Elixir Live software (Essential).
• Fluent in at least two languages (bilingual).

Responsibilities

• Answer and manage calls via the practice switchboard.
• Schedule and manage patient appointments using Elixir Live.
• Monitor and respond to emails received via the practice’s administrative email.
• Send appointment reminders to patients.
• Greet patients warmly and collect personal and medical information.
• Process payments and issue receipts electronically.
• Maintain both electronic and physical filing systems.
• Coordinate and manage medical aid authorisations.
• Complete and submit PMB application forms and other relevant medical aid documentation.
• Perform general administrative and reception duties.

Job description

Job Title: Medical Receptionist

Location: Pretoria East

Employer: General Medical Practice

Position Overview

Our client, a well-established and reputable General Practitioner based in Pretoria East, is looking to appoint a professional and detail-oriented Medical Receptionist to join their dedicated team. This full-day role is ideal for a candidate with experience in medical administration and a strong passion for delivering excellent patient service.

Key Responsibilities

• Answer and manage calls via the practice switchboard professionally.
• Schedule and manage patient appointments using Elixir Live, including coordinating external referrals.
• Monitor and respond to emails received via the practice’s administrative email account.
• Send appointment reminders (calls and SMS) to patients.
• Greet patients warmly and collect personal and medical information.
• Process payments and issue receipts electronically.
• Maintain both electronic and physical filing systems.
• Coordinate and manage medical aid authorisations.
• Complete and submit PMB application forms and other relevant medical aid documentation.
• Perform general administrative and reception duties as required by the employer.

Skills and Attributes

• Strong administrative and organisational skills.
• Excellent attention to detail and a high degree of accuracy.
• Professional, courteous, and able to work well under pressure.
• Team player with a positive attitude.
• Non-smoker.

Requirements

• Matric certificate (Grade 12).
• Previous experience working in a medical practice.
• Experience in debtors accounts/medical billing (follow up on outstanding accounts and co-payments).
• Proficiency in Elixir Live software (Essential).
• Fluent in at least two languages (bilingual).
• Tertiary education in a related field will be advantageous but is not mandatory.

Working Hours

• Monday – Friday: 08:00 – 17:00

Remuneration

• R 13 000.00 – R 15 000.00 CTC per month – depending on experience.

Application Instructions

If you meet the above requirements and are interested in this opportunity, kindly submit your CV along with any supporting documentation to: [e-mail] with Reference: Reception PTA East