Hospital Receptionist

Clinix Health Group (Pty) Ltd; Gauteng; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading healthcare provider is seeking an Administrative Coordinator to manage reception and administrative tasks for the hospital, ensuring alignment with quality standards. The role requires 1-2 years of office administration experience and certification in Office Administration. Strong communication, interpersonal skills, and computer literacy are essential for delivering excellent clerical support and fostering good relationships within the hospital environment.

Qualifications

• 1-2 years in general office administration.
• Certification in Office Administration or Secretarial studies is required.

Responsibilities

• Plan and coordinate reception and administrative tasks for the hospital.
• Answer, screen and direct the telephone/switchboard.
• Greet and welcome staff, clients, service providers or visitors courteously.
• Schedule appointments and organise meetings as needed.
• Deliver customer-focused clerical assistance.

Skills

Conflict resolution strategies

Interpersonal skills

Oral Communication

Written Communication

Customer Service

Computer literacy

Education

Certification in Office Administration or Secretarial studies / NQF Level 5

Job description

Job Summary:

To plan and coordinate the end-to-end management of reception and administrative tasks for the hospital in alignment with Group quality standards.

Minimum Qualifications and Experience:

• Certification in Office Administration or Secretarial studies / NQF Level 5.
• Conflict resolution strategies
• Interpersonal skill
• 1-2 years in general office administration
• Oral Communication
• Written Communication CustomerService
• Computer literacy

Minimum Job Requirements:

• Answer, screen and direct the telephone/switchboard
• Ensure messages are relayed to the relevant individual
• Answer inquiries as needed or direct to individuals best able to assist
• Provide general and ad hoc administrative support as needed
• Greet and welcome staff, clients, service providers or visitors courteously
• Schedule appointments and organise meetings as needed
• Receive, sort and pack mail and deliveries
• Ensure common areas are equipped with required office supplies
• Monitor the use of office equipment and supplies and replenish as required
• Coordinate with maintenance for repairs when necessary
• Assist in the coordination of the drivers allocated to the hospital
• Deliver customer focused clerical assistance
• Work collaboratively with colleagues, build sound relationships and ensure good communications
• Take minutes during meetings and keep records
• Assist with filing
• Manage kitchen supply on a daily basis
• Comply with cost controls in order to achieve section budget
• Ensure any incurred costs are signed off by the head of the department