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Manager jobs in South Africa

Sales & Service Excellence Manager

Time Personnel

Johannesburg
On-site
ZAR 200,000 - 300,000
20 days ago
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Assistant Manager, Retail - iStore Johannesburg (Contingent)

iStore South Africa

Johannesburg
On-site
ZAR 200,000 - 300,000
20 days ago

Regional Business Sales Manager - Growth-Focused

Staff Unlimited Recruitment

Durban
On-site
ZAR 200,000 - 300,000
20 days ago

Creditors Assistant (3 Month FTC)

Talent Fox Sa

Durban
On-site
ZAR 200,000 - 300,000
20 days ago

Retail Store Manager: Lead Sales & Service

Cash Crusaders

Kroonstad
On-site
ZAR 400,000 - 500,000
20 days ago
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Global Ops Leader, Customer Service

Custom Connect

Durban
On-site
ZAR 200,000 - 300,000
20 days ago

Business Sales Manager

Staff Unlimited Recruitment

Durban
On-site
ZAR 200,000 - 300,000
20 days ago

Store Manager- Kroonstad

Cash Crusaders

Kroonstad
On-site
ZAR 400,000 - 500,000
20 days ago
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Senior Product Manager — AI SaaS & E‑commerce Visionary

Scrums.com

City of Johannesburg Metropolitan Municipality
On-site
ZAR 600,000 - 800,000
20 days ago

Strategic Finance Lead - Forecasting & Cash Flow

A-Z Business Professionals

Gauteng
On-site
ZAR 600,000 - 800,000
20 days ago

Operational Risk Manager - Drive Resilience & Controls

Frogg Recruitment

Cape Town
On-site
ZAR 600,000 - 800,000
20 days ago

Senior Product Manager

Scrums.com

City of Johannesburg Metropolitan Municipality
On-site
ZAR 600,000 - 800,000
20 days ago

Enterprise Microsoft Growth Hunter – Cape Town

NTS Group

South Africa
On-site
ZAR 1,000,000 - 2,000,000
20 days ago

Senior Construction Manager - Residential Lead (Travel)

Trades Workforce Solutions

South Africa
Hybrid
ZAR 1,200,000
20 days ago

Onshore Client Relationship Manager

Carrick Wealth

Cape Town
On-site
ZAR 200,000 - 300,000
20 days ago

Microsoft Business Development Manager (BDM) – Join South Africa’s leading Microsoft partner – [...]

NTS Group

South Africa
On-site
ZAR 1,000,000 - 2,000,000
20 days ago

Cheese Production & Dairy Operations Manager

Global Recruitment SA

Komani
On-site
ZAR 500,000 - 600,000
20 days ago

Audience Engagement Manager

Ssiam Recruitment

Johannesburg
Remote
ZAR 400,000 - 500,000
20 days ago

Cheese Production Leader — Lean Ops & Quality

Headhunters

Komani
On-site
ZAR 600,000 - 800,000
20 days ago

Production Manager - Dairy

Headhunters

Komani
On-site
ZAR 600,000 - 800,000
20 days ago

Mid-level Product Designer

Sand Technologies

South Africa
On-site
ZAR 200,000 - 300,000
20 days ago

Global Programme Manager - Change Management (Fixed-term contract) - Hybrid

Ability Executive Recruitment

Johannesburg
Hybrid
ZAR 400,000 - 500,000
20 days ago

Accounts Payable Administrator

Talent Genie

South Africa
On-site
ZAR 200,000 - 300,000
20 days ago

Ap Project Lead — Oracle Systems & Public Sector

Accounting And Financial Advisory

Johannesburg
On-site
ZAR 600,000 - 800,000
20 days ago

Retail Finance Manager III

CA Financial Appointments

Milnerton
On-site
ZAR 200,000 - 300,000
20 days ago

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Similar jobs:

Manager Security jobsProject Manager jobsFinance Manager jobsOperation Manager jobsAssistant Manager jobsGeneral Manager jobsManager Production jobsSale Manager jobsHr Manager jobsManager Hrm jobs
Sales & Service Excellence Manager
Time Personnel
Johannesburg
On-site
ZAR 200 000 - 300 000
Full time
20 days ago

Job summary

A leading global client in Johannesburg is looking for a Sales Customer Service Manager to elevate customer service standards. The successful candidate will mentor a help desk team, ensure performance metrics are met, and implement strategies for operational excellence. The role demands strong leadership skills and a proactive approach to manage service delivery effectively. This position is ideal for those with a passion for improving systems and guiding teams toward success.

Qualifications

  • 3–5 years of experience in managing sales, customer service, technical support or help desk teams.
  • Proven track record of achieving service targets.
  • Demonstrated success in sales/customer service roles.

Responsibilities

  • Lead, mentor, and develop the help desk team.
  • Set clear expectations and KPIs for team performance.
  • Build a culture of professionalism and accountability.
  • Hire and train new staff as necessary.
  • Develop and execute help desk strategies.
  • Document and update SOPs for compliance.

Skills

Leadership
Communication
Proactive mindset
Solution driven

Education

Matric
Bachelor’s degree in Business or related field
Job description
A leading global client in Johannesburg is looking for a Sales Customer Service Manager to elevate customer service standards. The successful candidate will mentor a help desk team, ensure performance metrics are met, and implement strategies for operational excellence. The role demands strong leadership skills and a proactive approach to manage service delivery effectively. This position is ideal for those with a passion for improving systems and guiding teams toward success.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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