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Job Title: Assistant Customer Business Development Manager, Dcommerce (Ice Cream)

Location: Singapore

About Ice Cream

If you are in the Unilever Ice Cream business or consider choosing to work for the Unilever Ice Cream business, you will work for the Global, leading Ice Cream player with €7.9bn turnover in 2023. The Ice Cream business is operating in a highly attractive category, as we are part of the 1 trillion snacking and refreshment industry, growing consistently at a high pace. We have strong brand equities: 5 of the top 10 selling brands including Wall’s, Magnum, Ben &Jerry’s. We are investing to unlock the full growth potential of Ice Cream as a standalone entity, once we separate from Unilever, which is planned to happen by November 2025.

Ice Cream has distinct characteristics from Unilever’s other operating businesses and the growth potential of Ice Cream will be better delivered under a different ownership structure. As Ice Cream company we are committed to developing and nurturing talent within our Ice Cream company. You will have ample options for career growth and exploration, allowing for you to explore roles and opportunities across the new organization. Your career development will be a priority for us, and we are dedicated to supporting your growth journey within the new company. We hope that you will want to build the new chapter of our Ice Cream history together with us.

Main Job Purpose

Execute with our customers the customer strategy and customer business plan. Is responsible for the achievement of Sales (Net Invoice Value and Turnover), Market Share and Debtor days for the Ice Cream categories as well as for the implementation and the optimization of the promotional plan and category strategies within the customer.

Key Responsibilities

Implementing the Customer Business Plan

• Reporting to Head of Sales, the candidate’s key channel management will be in total DCom (Pureplay, Marketplace) and On Demand Delivery - ICNOW (Food Delivery Platforms).
  
  

The Candidate Will

• Work closely with customers and distributors to implement the business plan for his/her respective categories. Works in close collaboration with the category management team for the category input, and with customer marketing and brand teams for the specific banner/channel plan
• Develop and then implement the optimal integrated promo plan (incl. selling the plan at the customer) and managing promo investments
• Manage customer promo investment with the customer ensuring all Optimizing Promotional Sell Out (OPSO) inputs are completed in a timely manner
• Provide clear objectives and deliverables for distributor team
• Deliver the agreed plan, follow-up achievement of counterparts set in customer agreements
• Provide timely feedback on the plan to ensure adjustments can be made to implement the optimal plan
  
  

Negotiation

• Close the deal with the Customer by negotiating the promotional plan including funding levels and counterparts according to the Unilever strategy on his/her categories
• Manage overall levels of Customer Investments for their category
• Monitor Customer Performance by tracking sales, customer contribution and market share for major categories
  
  

Plays active ambassador role

• Acts as active ambassador of Unilever at the customer and of the customer at Unilever
• Participates actively in internal Unilever meetings, looking at the best solution for the business even if not in line for his/her customer
  
  

Key Interfaces

• Head of Distributor Trade
• Trade Category & Customer Marketing Team
• Customer Care Team (Finance, Supply Chain)
  
  

Key Requirements

• Min 3-5 years’ experience in Retail/FMCG sales experience
• Key Account and Sales experience
• FMCG experience
• Min degree holder
  
  

The roles of duties are not exhaustive and may change according to business requirements.

TO APPLY

Please apply online by clicking on the “Apply” button. Your application will be reviewed against our requirements. Should you not meet our immediate requirements, your profile will be registered in our talent pool system, and we will match your profile to suitable future vacancies.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.