A leading HR advisory firm in Singapore is seeking a Sales Coordinator to provide comprehensive sales administrative services. The role involves managing customer inquiries and orders, conducting vendor negotiations, and monitoring inventory levels. The ideal candidate will have at least 2 years of relevant experience, proficiency in Microsoft tools, and the ability to travel for customer meetings. This position offers the chance to work with a dynamic team in a fast-paced environment.
Qualifications
Minimum of 2 years experience in a similar position.
Ability to travel to meet customers and vendors as required.
Responsabilités
Process customer inquiries and quotations promptly.
Manage customer orders and ensure timely delivery updates.
Perform vendor price inquiries and procurement functions.
Monitor inventory levels and manage stock replenishment.
Assist in marketing functions and inter-department coordination.
Provide sales administrative services to the Sales Manager and Sales Executive to whom the Sales Coordinator is assigned, in the aspect of:
A. Customer Enquiry Management – Products and Services
Process all inquiries from customers promptly and send out price quotations, request for information such as brochures, samples, etc.
Follow-up on customer inquiries to check status of inquiries; if inquiries turned to orders and if not, reason for not getting the order.
Monthly statistical report on the number of inquiries turned to sales.
B. Customer Order Management
Acknowledge customer orders promptly after checking through specific details and instructions.
Generate and process the Sales Order, either for immediate or deferred delivery, in accordance to customer’s instructions.
Update customers on order status, delivery date and inform of any discrepancy or delay in shipment.
Upon delivery of the order, inform customer the shipping details promptly.
For Back Orders and inform customers of any changes in the delivery status.
Perform Sales Invoicing function when necessary.
C. Vendors Price Enquiry
Search and identify appropriate vendors and suppliers for product information. And obtain price quotation.
Negotiate price and other pertinent matters such as delivery time, payment terms, etc.
D. Purchase Order Processing
Perform purchasing function to fulfill customer’s order as well as inventory.
Generate Purchase Orders to appropriate vendors.
Track delivery status.
E. Inventory Management
Monitor and manage inventory level such that it is adequate to meet customer’s requirement.
Place replenishment order when stock level of inventory items falls below the prescribed level.
Monitor and manage slow moving and non-moving inventory.
Assist in routine (annual) and non-routine stock audit exercises.
Auxiliary Responsibilities
A. Sales & Marketing Function
When required, to carry out market research and intelligence on behalf Sales Manager and Executive.
Organize, manage and maintain products literature, catalogue, service bulletins, newsletter and other relevant information.
Assist in the administration of special projects, contracts and works orders.
Assist in all matters relating to marketing of product and services such as promotions and exhibition.
Provide assistance and input in routine report on sales and inventory e.g. data print-out.
Develop and maintain close ties and rapport with customers and vendors through regular interactions by periodic visits or telecommunication contacts.
B. Inter-department Coordination
Assist account departments in customer’s credit evaluation and accounts receivables (overdue accounts).
Perform sales and invoicing function, as a back-up whenever necessary.
Liaise with Quality Assurance Department on vendor qualification process.
Co-ordinate with other departments on related matters.
Requirements
Experience in application program such as Microsoft Windows, Excel and others.
Able to travel to meet customers and vendors when required.
At least two years in experience in currently held position.
Interested candidate may contact me and send your resume via:#6585995673 or yilian.supremehr@gmail.com allow us to match you with our Clients. PLEASE INCLUDE [notice period, last drawn salary and expected salary] in your resume.
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.