Sales Coordinator - InterContinental Singapore

InterContinental Hotels Group; Singapore; On-site; SGD 29,000 - 42,000; Full time

Job summary

A leading hotel brand in Singapore is seeking a Sales Coordinator to manage sales inquiries and prepare related documents. Responsibilities include attending to calls, distributing sales leads, and participating in marketing efforts. The ideal candidate holds a diploma in Hospitality management, has at least one year of relevant experience, and is proficient in English and Microsoft Office. Join us at this renowned hotel and enhance your career in the hospitality industry.

Qualifications

• Minimum 1 year of relevant experience in Operations or Sales in service industry.
• Oral and written fluency in English.
• Proficient in Microsoft Office applications.
• Proficiency in Microsoft Office applications.
• Team player with initiative and proactive attitude.

Responsibilities

• Attend to the general sales hotline and all incoming telephone calls.
• Prepare sales related documents throughout the sales process.
• Distributes sales leads immediately for responses.
• Participates in direct marketing assignments.
• Check availability of guestrooms and event venues in systems.
• Proficient in Delphi and Opera; manage daily revenues database.
• Coordinate show room keys and showroom checks.
• Schedule overseas sales calls and appointments for the Sales team.
• Assist with educational or familiarization group activities with Sales.
• Prepare and stock collateral, promotional items, and corporate gifts.
• Raise sponsorship letters, vouchers, and purchase requisitions.
• Participate in direct marketing tasks and new product/service preparation.
• Attend sales meetings and may take minutes as required.

Skills

Communication skills

Team player

Initiative

Proficiency in Microsoft Office

Education

Diploma/Degree in Hospitality management

Tools

Microsoft Office

Job description

Sales Coordinator - InterContinental Singapore

• Attend to the general sales hotline and all incoming telephone calls within 3 rings
• Acts on guests’ requests, provides initial suggestions on sales enquiries
• Distributes sales leads immediately for responses within 24 hours
• Preparing sales related documents throughout the sales process (e.g. Proposal, Contracts, Corporate Rate Letters, Proforma invoice)
• Understands the systems and process of checking for the availability of guestrooms and event venues
• Proficient in the application of Delphi and Opera systems; maintenance and management of database, including the updating of daily revenues
• Communication and preparation of show room keys and checking of the show rooms
• Preparation / consolidation of overseas sales call schedule / appointments for Sales team
• Work on educational or familiarization groups in co-ordination with the Sales team
• Preparation, requisition and stock control of collateral, printed material, stationery, corporate gifts and promotional items
• Raising the sponsorship letters, vouchers and purchase requisition forms
• Participates in direct marketing assignments
• Assist with the preparation of new products and services as directed and provide guests with information
• Attend the sales-related meetings from time to time, and may be required to take minutes of meetings to be circulated accordingly.
• Other duties as assigned by Director of Sales or the management.

What we need from you

• Diploma/Degree in Hospitality management or related disciplines
• Minimum 1 year of relevant experience in Operations or Sales in service industry.
• Oral and written fluency in English
• Proficient in Microsoft Office applications
• Team player
• Displays initiative

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.