Key Responsibilities:
1. Member Experience & Service Excellence:
· Provide a warm, professional, and personalized greeting to club members and their guests.
· Ensure prompt and accurate food service, maintaining efficiency and attention to detail.
· Deliver a high level of hospitality that aligns with the club’s standards, creating a welcoming and enjoyable atmosphere for members.
· Follow the club’s service sequence to ensure a consistent and refined dining experience.
· Possess thorough knowledge of the menu, including ingredients and preparation, to confidently provide recommendations and enhance the dining experience.
2. Operational Efficiency & Cleanliness:
· Set up and reset tables efficiently to minimize wait times and maintain a smooth flow of service.
· Ensure all dining areas, workstations, Bar, Coffee station and service areas meet the highest standards of cleanliness and hygiene.
· Regularly check and replenish table settings, condiments, and napkins for the convenience of members.
· Maintain food quality, presentation, and service speed in line with club expectations.
3. Teamwork & Communication:
· Collaborate effectively with team members and kitchen staff to ensure smooth service.
· Actively participate in team briefings and contribute positively to internal communication
· Communicate professionally with supervisors to address any service-related concerns or improvements.
· Assist with additional tasks as needed to support the overall operation of the club’s dining facilities.
Requirements:
Qualifications & Skills:
· 1-2 years of experience in a similar role, preferably within a private club, high-end restaurant, or hospitality setting.
· Proficiency in English, with strong communication and interpersonal skills.
· Customer-focused with a friendly and professional demeanor.
· Ability to build rapport with club members and maintain a high level of discretion and service.
· A proactive and cooperative team player.
· Ability to perform under pressure while maintaining enthusiasm and professionalism.
Physical Requirements:
· Ability to handle and carry trays with food and beverages.
· Willingness to work flexible shifts, including weekends and public holidays, to accommodate club operations.
· Comfortable working in a fast-paced, high-pressure environment.
· Ability to stand for extended periods duringservicehours.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.