Customer Service Executive à Italie

• Prepare and process import/export shipping documentation, including invoices, packing lists, BL/AWB, permits, and customs declarations
• Ensure accuracy and compliance of documents with international trade regulations, shipping instructions, and client requirements
• Liaise with customers, shipping lines, freight forwarders, and customs officials to coordinate shipment status
• Provide timely updates to clients on cargo movement, delays, or documentation issues
• Resolve customer inquiries professionally, ensuring high service standards and client satisfaction
• Maintain proper filing, record keeping, and reporting of all import/export transactions
• Support the operations team in tracking shipments and handling exceptions or discrepancies

• Diploma or equivalent in Logistics, Supply Chain, Business, or related field preferred
• 1–2 years of experience in freight forwarding, shipping, or logistics documentation
• Knowledge of customs procedures, HS codes, and Incoterms is advantageous

Qualified or interested candidates, please submit your updated resume by using the Apply Now Button

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R24119357
EA License Number: 18C9027

All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, veteran status, or other protected characteristics.