Customer Service Executive jobs in Singapore

Open to Those without experience but has interest in Flight / Aviation as Training will be provided!

• Step‑up engagement with customers to promote our products and deliver a memorable customer experience; to promptly and efficiently execute and administer the operations of the company while paying special attention to customers' needs; to promote the company's products and services in line with its objectives; to engage as a team to exceed customers' expectations and experiences;
• Ensure that internal work‑flows are supported by well‑thought‑out systems; provide training to team members to ensure consistency and compliance with workflow procedures. Maintain overall integrity of Standard Operating Procedures (SOP).
• Generate timely reports as required.

• Actively & professionally engage with all walks of customers to build interest in, and sell Company products/services.
• Actively engage in the marketing, promoting and general PR of the Company's merchandise and flight packages.
• Engage as a team to deliver a service level that exceeds customers' expectations and experience.
• Effectively administer the daily operations of the franchise to anticipate and exceed customers' needs.
• Professionally and promptly respond to telephone, email, and walk‑in enquiries, and to management's requests.
• Provide support activities to programs hosted by the Company, and to the instructor pilots. Also provide marketing support to sales and marketing campaigns.
• Diligently upkeep and maintain the premises and Company property in clean, safe and good working conditions.
• Represent the Company positively through professional image projection, language, and actions.
• Administer duties methodically and responsibly, raising to Management's attention issues they need to know of.
• Assist in some management functions; may be called upon to represent the Company in external events or liaise with external vendors and agents.
• The job scope and duties of the CSA are by no means limited to the above. Other tasks and/or duties may be assigned by the Employer, from time to time.

• Minimum Diploma / Degree in any discipline
• Those without experience but has strong interest in Aviation are welcome to apply (Training Provided)
• Good communication skills

Salary : $2600 to $3200 per month + up to $800 commission

Company: Company that offers a world‑class flight simulator adventure in Singapore

Location: Singapore Flyer and Funan Centre

Work hours: 9.45am - 6pm / 1.45pm - 10pm (Sg Flyer) ; 11am - 7.45pm (Funan)

Work days: any 5 days from Monday to Sundays

Interest applicants, pls email updated resume to jessie@recruitexpress.com.sg

Jessie Hoe Huey Miin

CEI Reg No. R1103861

EA Lic: 99C4599