Customer Service Executive — Dynamic Growth & Flexible Hours

ABSOLUTE KINETICS CONSULTANCY PTE LTD; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A leading customer service solutions provider in Singapore is seeking a motivated Customer Service Executive. The role involves responding to inquiries, providing support, and improving customer experience in a dynamic environment. Candidates should have at least 1 year of experience and excellent communication skills. This full-time position offers a competitive remuneration package and opportunities for career advancement.

Benefits

Competitive remuneration

Career advancement opportunities

Inclusive company culture

Work-life balance initiatives

Team-building activities

Qualifications

• At least 1 year of experience in a customer service role.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities.
• Proficient with CRM tools and computer systems.
• Adaptable in a fast-paced environment.
• Passion for exceptional customer service.

Responsibilities

• Respond to customer inquiries via phone and email.
• Document customer interactions and maintain records.
• Collaborate with teams to ensure service delivery.
• Handle customer complaints with professionalism.
• Identify opportunities for process improvements.
• Participate in training and development programs.

Skills

Excellent communication skills

Problem-solving abilities

Interpersonal skills

Customer relationship management

Adaptability

Job description

A leading customer service solutions provider in Singapore is seeking a motivated Customer Service Executive. The role involves responding to inquiries, providing support, and improving customer experience in a dynamic environment. Candidates should have at least 1 year of experience and excellent communication skills. This full-time position offers a competitive remuneration package and opportunities for career advancement.