Freight Forwarding Customer Service Executive

StaffKing Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics service provider in Singapore is seeking a candidate to manage customer inquiries and coordinate shipment bookings. Responsibilities include monitoring shipment status, handling documentation, and liaising with various teams. Candidates should have experience in the logistics or airfreight industry and be proficient in Microsoft Office. The role offers a better working environment and staff benefits, including AWS and variable bonuses.

Benefits

AWS

Variable Bonus

Qualifications

• Experience in the logistics or airfreight industry preferred.
• Strong communication skills with various departments.
• Proficiency in Microsoft Office is essential.

Responsibilities

• Handle customer enquiries on import/export shipments.
• Arrange and coordinate shipment bookings with carriers, airlines, and vendors.
• Monitor shipment status and inform customers of any delays.

Skills

Customer service experience

Good communication

Microsoft Office proficiency

Job description

A logistics service provider in Singapore is seeking a candidate to manage customer inquiries and coordinate shipment bookings. Responsibilities include monitoring shipment status, handling documentation, and liaising with various teams. Candidates should have experience in the logistics or airfreight industry and be proficient in Microsoft Office. The role offers a better working environment and staff benefits, including AWS and variable bonuses.