Export Customer Service (Officer / Executive) - East

MCI CAREER SERVICES PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics company in Singapore is looking for candidates to manage flight bookings and export documentation. Responsibilities include ensuring compliance, monitoring shipments, and preparing reports. Candidates should have 3-5 years of relevant experience and good MS Office skills. This role offers a basic salary of $2,500 to $3,500 depending on experience, with a comprehensive benefits package, including AWS and medical benefits. Transport is provided from Tanah Merah and Tampines MRT.

Benefits

AWS

Variable Bonus

Annual Leave

Medical Benefits

Qualifications

• 3-5 years of relevant working experience.
• Good knowledge of MS Office applications.

Responsibilities

• Provide flight details to customers upon booking confirmation.
• Verify export documentation and process permits.
• Monitor shipment status and inform customers.
• Ensure airfreight rates are accurate.
• Stay updated on regulatory requirements.
• Prepare and submit monthly customer reports.
• Liaise on shipment handling and status.
• Ensure all shipments adhere to SOP.

Skills

MS Office knowledge (Excel, Word, PowerPoint)

Job description

Job Highlights

Basic Salary: $2,500 – $3,500 (depending on experience)

Working Hours:

• Mon–Fri: 9:00am – 6:30pm

• Sat (Alternate): 9:00am – 1:00pm

Benefits: AWS, Variable Bonus, Annual Leave, Medical Benefits

• 📍Location: Alps Avenue

  • 🚍 Transport provided from Tanah Merah&Tampines MRT

Job Scope

• Provide flight details to customers upon booking confirmation.

• Verify export documentation compliance and process export permits and customs clearance.

• Monitor shipment onboard status and inform customers of any irregularities.

• Ensure airfreight rates are accurate and kept up to date.

• Stay updated on airline and regulatory requirements.

• Prepare and submit monthly customer reports on time.

• Liaise with internal and external stakeholders on shipment handling and status.

• Ensure all shipments are arranged and accounted for in accordance with SOP.

Requirements

• At least 3-5 years of relevant working experience

• Good MS office knowledge (Excel, Words, PowerPoint etc.)

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

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Ng Zi Ying

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