Customer Service Executive jobs in Singapore
Customer Service Executive
SPIRAL TRANSPORTATION & SERVICES PTE LTD
Customer Service Executive (AOG) – Airfreight Import
Private Advertiser
Customer Service Executive (MUST HAVE AIR/ OCEAN FREIGHT EXPERIENCE)-ALL WELCOME
SEARCH PERSONNEL PRIVATE LIMITED
Customer Service Executive
RAPSYS TECHNOLOGIES PTE. LTD.
Discover more opportunities than anywhere else. Find more jobs nowCustomer Service Executive
TELEPORT GLOBAL LIFESTYLE PTE. LTD.
Executive, Customer Service
TRANSAMERICA LIFE (BERMUDA) LTD.
Connect with headhunters to apply for similar jobsCustomer Service Executive (MNC / East) #HKC
RECRUIT EXPRESS PTE LTD
Customer Service Executive @ Redhill (Freight Forwarding) - SM09
THE SUPREME HR ADVISORY PTE. LTD.
Customer Service Executive (Contract Logistics)
Yamato Transport (S) Pte Ltd
Customer Service Executive (Freight forwarding) [Bukit Merah | 5 days | up to $3400] - LCYL
THE SUPREME HR ADVISORY PTE. LTD.
Customer Service Executive (Freight forwarding / Entry Level Welcome) - SS10
THE SUPREME HR ADVISORY PTE. LTD.
Customer Service Executive [Freight forwarding] - 2323
THE SUPREME HR ADVISORY PTE. LTD.
Customer Service Executive
ORIENTAL REMEDIES EAST COAST PRIVATE LIMITED
E-commerce Customer Service Executive – Call Center Pro
TRACX LOGIS PTE. LTD.
Customer Service Executive (MUST HAVE FREIGHT FORWARDING EXPERIENCE)
SEARCH PERSONNEL PRIVATE LIMITED
Freight Customer Service Executive #SM
TALENTS@WORK PTE. LTD.
Customer Service Executive
Job summary
A logistics service provider in Singapore seeks a candidate to coordinate customer shipment requests and ensure timely processing of job orders. You will maintain good customer relations and efficiently communicate across departments. Ideal candidates should have a diploma, customer service orientation, and at least 2 years of relevant experience. Strong communication and problem-solving skills are essential for success in this role.
Qualifications
- Diploma holder or its equivalent with 2 years of work experience.
- Friendly and possess good attitude with previous service experience in logistics will be an advantage.
- Good phone etiquette and able to work independently.
Responsibilities
- Coordinate with customers on shipment and delivery enquiries.
- Process all job orders into the system promptly and accurately.
- Prepare job sheets for account’s department to generate invoices.
Skills
Education
- Coordinate with customers on shipment and delivery enquires
- Providing prompt and professional attention to all their requests or problems
- Process all job orders into the system promptly and accurately
- Generate job instructions to relevant operations team accordingly to customer’s request correctly and on timely
- Liaise with different internal department & external contractor when required
- Pre-plan operations such as container trucking for Import and Export shipment depending on the complicatedness of the commodity and arrange special equipment such as cranes
- Timely monitoring and update of vessel details via Port net
- Build and maintain good rapport with customers to fulfil their requirement
- Respond to emails, phone calls, and other forms of correspondence.
- Prepare job sheets for account’s department to generate customers’ invoices
- Have passion in customer service, friendly and possess good attitude with previous service experience in logistics will be an advantage
- Diploma holder or its equivalent with 2 years of work experience
- Good phone etiquette, problem solving, good communication and organization skills
- Able to work independently and resolve issues arising from late deliveries, customer complaints, etc..
- Customer service oriented, team player with initiative and willing to take on responsibilities
- Ability to respond to ad-hoc and urgent demand on timely and professionally
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.