Hospitality jobs in United States

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 10 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, A by Adina, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 17,000 rooms under management across over 100 hotels and serviced residences in ten countries - Australia, Austria, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand, Singapore and Switzerland - with more in our development pipeline. Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).

Reporting to the Area Director of Revenue Management, you will be part of a performance-driven revenue management team that manages serviced residences and hotels in Singapore.

In your role, you will support the Area Director and Area Revenue Manager by leading the analytics and insight generation agenda for the Serviced Residences portfolio. You will transform raw data into actionable intelligence through dashboards, analysis, and forecasting, empowering the team to make informed and forward-looking decisions revenue decisions.

• Design, develop, and maintain BI dashboards that integrate booking pace, demand signals, segment mix, and market benchmarks.
• Provide variance analysis across key KPIs (ADR, RevPAR, Occupancy, channel mix, segment contributions).
• Analyze LOS (Length of Stay) patterns, segment mix, and demand trends to identify risks and opportunities.
• Conduct scenario modelling (e.g., impact of group bookings, seasonal promotions, segment displacement).
• Proactively highlight anomalies and emerging risks to the Area Director of Revenue Management and Area Revenue Manager.

• Build and maintain forecast models tailored to SR/RS portfolio, using analytical insights to strengthen accuracy.
• Provide forecast inputs to budget cycles, renewal decisions, and portfolio planning.

• Identify manual reporting tasks suitable for automation, implementing streamlined solutions.
• Standardize reporting templates and ensure consistency across the portfolio.
• Collaborate with IT and corporate teams on BI enhancements, ensuring dashboards evolve with business needs.

• Provide analytical support for revenue meetings, management reports, and commercial reviews.
• Translate analytical findings into insights to support tactical and strategic decision-making.
• Partner with Sales and Marketing teams by quantifying outcomes of promotions, contracts, and campaigns.

• Elevate revenue reporting by increasing analytical depth with robust analytics and forward-looking insights.
• Provide both Area Director of Revenue Management and Area Revenue Manager with actionable, forward-looking insights to stay ahead of market shifts.
• Continuously improve efficiency by reducing manual effort, automation, standardization and process improvements.
• Perform any other duties assigned by supervisors, carrying them out diligently and professionally.

• Degree in Hospitality Management, Business Analytics, Data Science, or related discipline.
• Minimum 3-4 years of experience in revenue management, business analysis, or a related commercial/analytical role.
• Strong analytical and numerical skills with demonstrated ability to interpret large datasets into actionable insights.
• Proficiency in BI and visualization tools (Power BI, Tableau, or equivalent) and advanced Excel (pivot tables, lookups, scenario modeling, automation techniques).
• Solid understanding of revenue management concepts including segmentation, channel mix, displacement analysis, and forecasting.
• Experience with hotel systems (HMS, PMS/CRS, RMS) and ability to integrate data from multiple sources.
• Strong presentation skills with the ability to simplify complex analysis into clear recommendations.
• Detail-oriented and proactive, with the ability to spot anomalies and trends early.