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Jobs at Hp in United Kingdom

Customer Experience Leader — Insights, Retention & CX Strategy

HP PPS ASIA PACIFIC PTE. LTD.

Singapore
On-site
SGD 80,000 - 120,000
4 days ago
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Customer Experience Lead, Singapore

HP PPS ASIA PACIFIC PTE. LTD.

Singapore
On-site
SGD 80,000 - 120,000
4 days ago
Be an early applicant

Strategic APJ Logistics Procurement Lead

HP PPS ASIA PACIFIC PTE. LTD.

Singapore
On-site
SGD 70,000 - 100,000
9 days ago

APJ Logistics Procurement Manager

HP PPS ASIA PACIFIC PTE. LTD.

Singapore
On-site
SGD 70,000 - 100,000
9 days ago

WW Supply Chain Senior Financial Analyst

HP Development Company, L.P.

Singapore
On-site
SGD 80,000 - 110,000
12 days ago
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Supply Chain Finance Lead - Cost, Planning & Transformation

HP Development Company, L.P.

Singapore
On-site
SGD 80,000 - 110,000
12 days ago

Resilience Program Manager

HP

Singapore
On-site
SGD 150,000 - 232,000
17 days ago

Resilience Program Lead – Printer Supply Chain

HP

Singapore
On-site
SGD 150,000 - 232,000
18 days ago
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Packaging Engineer

HP SINGAPORE (PRIVATE) LIMITED

Singapore
On-site
SGD 60,000 - 90,000
23 days ago

Manager, Data Science

HP SINGAPORE (PRIVATE) LIMITED

Singapore
On-site
SGD 80,000 - 120,000
30+ days ago
Customer Experience Leader — Insights, Retention & CX Strategy
HP PPS ASIA PACIFIC PTE. LTD.
Singapore
On-site
SGD 80,000 - 120,000
Full time
4 days ago
Be an early applicant

Job summary

A leading technology firm in Singapore seeks a Customer Experience Lead who will define customer experience strategies and lead cross-functional teams in developing effective customer feedback programs. Candidates should possess a four-year or graduate degree in Marketing, Business Administration, or related fields, along with 7-10 years of experience in project management or a related discipline. This role emphasizes customer centricity, data analysis, and collaboration, fostering positive experiences across customer touchpoints.

Qualifications

  • 7-10 years of work experience, preferably in project management or related fields.
  • Demonstrated competence in customer experience management.

Responsibilities

  • Defines customer experience requirements across customer touchpoints.
  • Leads designing and managing voice of customer programs.
  • Manages customized customer experiences for executive briefings.
  • Applies customer experience design methods to cross-functional teams.

Skills

Analytics
Business Intelligence
Customer Insights
Data Analysis
SQL (Programming Language)
Power BI
Tableau (Business Intelligence Software)

Education

Four‑year or Graduate Degree in Marketing, Business Administration, or related field

Tools

Python (Programming Language)
R (Programming Language)
Job description
A leading technology firm in Singapore seeks a Customer Experience Lead who will define customer experience strategies and lead cross-functional teams in developing effective customer feedback programs. Candidates should possess a four-year or graduate degree in Marketing, Business Administration, or related fields, along with 7-10 years of experience in project management or a related discipline. This role emphasizes customer centricity, data analysis, and collaboration, fostering positive experiences across customer touchpoints.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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