Client Services Executive (Bank|Up to $3.6k)

ADECCO PERSONNEL PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A global banking organization based in Singapore is seeking an experienced Client Services Executive to manage clients' transactional needs. You will coordinate with various teams, advise on trade practices, and enhance client experience through proactive services. The ideal candidate should possess strong problem-solving, analytical, and communication skills, with a background in Excel automation. This role offers a dynamic environment in one of the leading banks in the world.

Qualifications

• Experience in automation using Excel.
• Familiarity with banking systems and trade-related KPIs.

Responsibilities

• Take ownership of clients’ transactional needs.
• Advise clients on trade transactional practices and products.
• Monitor client experience and service quality.

Skills

Strong problem-solving skills

Analytical skills

Communication skills

Tools

Excel automation

Job description

The Opportunity

• This is an exciting opportunity to work for one of the leading global banks.
• It is an opportunity for an experienced Client Services Executive to join their team

The Job

• Take full ownership of clients’ transactional needs and coordinate between clients, Transaction Services, Business Development, & coverage teams for transaction fulfilment and service performance
• Advise clients on trade transactional practices & products
• Support Client service managers with their MI/data related tasks
• Encourage client adoption of self-serve solutions to enable proactive service
• Understand clients’ transactional routines, build relationships
• Monitor client experience, client feedback & service quality
• Support transformation projects like automations, streamlining of processes.

The Talent

• Strong problem-solving, analytical, and communication skills.
• Experience in automation using Excel.
• Familiarity with banking systems and trade-related KPIs.

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [e-mail]
• Email Topic: Apply Client Services Executive
• Only shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918