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Carrot Fertility
Enterprise Account Executive, Healthcare Technology- Singapore
Carrot Fertility
Customer Service Manager
Zusammenfassung
A leading company in the beauty and customer service industry seeks passionate individuals to join their team. As a customer service representative, you will be responsible for providing exceptional support and ensuring customer satisfaction. The ideal candidate will possess a degree and strong communication skills while being well-groomed and professional.
Qualifikationen
- 1-2 years of relevant customer service experience preferred.
- Professional appearance and well-groomed to the set standards.
- Ability to remain calm in various situations.
Aufgaben
- Maintain a professional and positive attitude at all times.
- Provide excellent customer support to encourage repeat business.
- Gather and retain customer information effectively.
Kenntnisse
Ausbildung
Responsibilities:
- To maintain a professional, positive and empathetic attitude at all times
- Provide professional and excellent customer support, encouraging customers to come back
- To satisfactorily respond to customers’ demands and queries with excellence.
- To gather and retain customer information
- Communicate and coordinate with the team and management to ensure smooth operations
- Provides feedback on the efficiency of the operations and customer service process
Qualifications & Requirements
- Diploma or Bachelor’s Degree in relevant fields
- Professional looking and well-groomed to the standards set
- Proficient in customer service and communication skills
- Ability to stay calm in any given situation
- Possess digital literacy
- 1-2 years of relevant customer service experience will be a plus
- Prior experience in the beauty line preferred
* Der Gehaltsbenchmark wird auf Basis der Zielgehälter bei führenden Unternehmen in der jeweiligen Branche ermittelt und dient Premium-Nutzer:innen als Richtlinie zur Bewertung offener Positionen und als Orientierungshilfe bei Gehaltsverhandlungen. Der Gehaltsbenchmark wird nicht direkt vom Unternehmen angegeben. Er kann deutlich über bzw. unter diesem Wert liegen.
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