Sales & Customer Executive

STARTS SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A local property agency is seeking a committed Sales & Customer Executive in Singapore. The role involves identifying new business opportunities and generating leads to enhance revenue and client relationships, particularly within the Japanese market. Required skills include fluency in Japanese (JLPT N1), strong interpersonal skills, and sales negotiation abilities. Candidates should have a Bachelor's degree and at least one year of relevant experience. This position is essential for expanding the company's clientele portfolio and ensuring customer satisfaction.

Qualifications

• Fluency in Japanese is essential for managing relationships with Japanese clients and senior management.
• 1 year of related experience is preferred.

Responsibilities

• Develop a growth strategy focused on financial gains and customer satisfaction.
• Generate new leads and identify decision-makers for new business.
• Promote the company’s services addressing clients' objectives.
• Build long-term relationships with clients.

Skills

Fluent verbal and written Japanese (JLPT N1)

Excellent interpersonal skills

Sales negotiation

Customer service orientation

Team player

Education

Bachelor's Degree in any discipline

Job description

About Starts

Starts Singapore is a local property agency owned by Starts Corporation (Japan). We specialise in supporting Japanese companies expanding their businesses into Singapore and their expatriates for their housing needs.

Job brief

We are looking for a committed Sales & Customer Executive to grow our market share of Japanese clientele. You will identify new business opportunities and generate new leads in order to improve revenue, profitability and business expansion. You will work closely as a strong team player with the company executives and sales personnel to expand our clientele portfolio, client servicing, and building strong business relationships with our existing and new clients. The goal is to drive sustainable financial growth through boosting revenue and forging strong relationships with clients.

RESPONSIBILITIES

• Develop a growth strategy focused both on financial gain and customer satisfaction.
• Conduct research in related events, publications, and announcements to identify new markets and customer needs.
• Generate new leads, identify and contact decision-makers, screen potential business opportunities, select deals in line with strategies, and facilitate pitch logistics.
• Promote the company's services addressing or predicting clients’ objectives.
• Close new business deals by coordinating requirements; developing and negotiating contracts; and integrating contract requirements with business operations.
• Promote organization's reputation by accepting ownership for accomplishing new and different requests.
• Explores opportunities to add value to job accomplishments.
• Reviewing and addressing feedbacks and after-sales support.
• Building long-term relationships with new and existing clients.

Requirements and skills

• Fluent verbal and written Japanese equivalent to JLPT N1 is required to manage relationship with Japanese clients and work with the senior management in Tokyo Head office on sales reports and new referrals where the primary communication is in Japanese.
• Minimum Bachelor's Degree in any discipline.
• Minimum 1 years related experience in the described job scope.
• Ability to work independently combined with excellent interpersonal skills.
• Strong team player and customer service-oriented.
• Strong sales negotiation and communication skills.