Customer Care Executive jobs in Singapore

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

Job Description

At LinkedIn, our approach to flexible work is centered on trust and optimised for culture, connection, clarity and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

LinkedIn’s Sales Solutions team is dedicated to changing the world of sales through the use of Sales Navigator, our flagship product that connects and builds mutually beneficial relationships between buyers and sellers.

We are seeking a highly motivated and experienced Partner Sales Manager to establish and grow our partner ecosystem. As the first partner-focused hire, you will be responsible for developing and executing a comprehensive partner strategy, recruiting and onboarding new partners, and driving revenue growth through partner channels, and this role will primary focus on developing partnerships in the mainland China market. The ideal candidate will have a strong understanding of channel sales, excellent communication and relationship-building skills, and a proven track record of success in developing and managing partnerships.

Responsibilities:

• Strategy Development: Develop and implement a comprehensive partner strategy aligned with the company's overall sales and business objectives.
• Partner Recruitment: Identify, recruit, and onboard new alliance partners.
• Partner Enablement: Develop and deliver training programs, sales tools, and marketing resources to enable partners to effectively sell and support our products/services.
• Relationship Management: Build and maintain strong relationships with key partner contacts, serving as their primary point of contact within the organization.
• Sales Management: Work closely with partners to identify and qualify sales opportunities, develop joint sales plans, and track progress against sales targets.
• Performance Monitoring: Monitor partner performance, track key metrics, and identify areas for improvement.
• Marketing Collaboration: Collaborate with the marketing team to develop and execute joint marketing campaigns and generate leads through partner channels.
• Contract Negotiation: Negotiate partner agreements and ensure compliance with company policies and legal requirements.
• Market Analysis: Stay up-to-date on industry trends, competitive landscape, and partner programs.
  
  
  

Qualifications

Basic Qualifications

• Experience in Channel sales, Partner management within technology companies.
• Proven track record of selling into Mainland China Market
• Bilingual fluency in Mandarin and English
  
  
  

Preferred Qualifications

• Experiences in Partner sales in within the mainland China region
• Bachelor's degree in business administration, sales, marketing, or a related field
• Proven track record of success in developing and managing partnerships
• Strong understanding of channel sales models and partner programs
• Excellent communication, interpersonal, and presentation skills
• Ability to build and maintain strong relationships with partners
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team
• Experience of having worked on Sales Navigator
  
  
  

Suggested Skills

• Channel Partner Management
• Go-to-Market Strategy
• Internal Collaboration
• Strategic Partnership
• Channel / Partner Sales
• Cross Functional Leadership
  
  
  

Additional Information

Global Data Privacy Notice for Job Candidates

Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.