Customer Care Executive jobs in Singapore

Join Our Growing Team!

The SKYLINK Group is a premier all-in-one mobility solution provider for retail sales of passenger cars and commercial vehicles, all vehicle leasing, Motor insurance, credit Hire Purchase financing, Motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles.

Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services.

With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

Job Description

• Customer engagement to identify their preferences and requirements for commercial vehicle leasing and sales.
• Source for new corporate accounts, including SME, MNC, Independent Contractors, and Fleet Operators.
• Facilitate test drive, vehicle introduction, and handover.
• Provide comprehensive information about pricing, leasing, sales, or vehicle information to customers/corporates.
• Provide customer service, service recovery, and follow-ups on assigned corporate accounts.
• Assist with documentation submission for sales and leasing requirements.
• Develop professional knowledge in automotive (commercial) leasing/sales regulations and safety and vehicle knowledge.
• Achieve and exceed assigned sales targets.
• Prepare and compile weekly sales activities and reports for management.

Requirements

• Diploma or equivalent qualifications.
• Prior experience in insurance, retail, real estate or automotive trade preferred.
• A strong passion for the automotive/motoring industry.
• Outspoken, strong communication skills, and good listening ears.
• Presentable outlook, good phone mannerisms, willing to learn.
• Able to function independently, and also able to work with other team members.
• Valid Class 3 Driving License (mandatory).

Benefits

• Basic Salary + Transport Allowance + Structure Commission + Monthly Incentives.
• Convenient working location, West (Bukit Batok).
• Medical, Dental & Insurance Coverage.
• Comprehensive Training Provided.
• Regular company activities & bonding sessions.