Customer Care & Operations Executive

The Style Soirée; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A customer service company in Singapore is seeking an individual for a role focused on customer inquiries and satisfaction. The ideal candidate will have strong communication skills and the ability to resolve complaints effectively. A diploma is preferred along with basic Excel skills. The position requires a minimum commitment of one year, with possible weekend work. This role is suitable for Singaporeans or Permanent Residents only. Competitive remuneration will be discussed.

Qualifications

• Strong command of English is required.
• Able to work independently and efficiently.
• Minimum commitment of one year preferred.

Responsibilities

• Respond to all online enquiries with promptness.
• Handle and resolve customer complaints effectively.
• Process exchanges, returns and issue credits.

Skills

Strong communication & interpersonal skills

Customer-oriented

Problem-solving skills

Meticulous

Education

Diploma

Tools

Excel

Job description

A customer service company in Singapore is seeking an individual for a role focused on customer inquiries and satisfaction. The ideal candidate will have strong communication skills and the ability to resolve complaints effectively. A diploma is preferred along with basic Excel skills. The position requires a minimum commitment of one year, with possible weekend work. This role is suitable for Singaporeans or Permanent Residents only. Competitive remuneration will be discussed.