Customer Care Officer/ Executive (Sales) (1-year Contract)

MCI Career Services; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading career services provider is seeking a Customer Care Officer/Executive on a 1-year contract in Singapore. The role focuses on driving growth by acquiring new customers and retaining existing ones, selling specific solutions across various channels. The ideal candidate will have a diploma or degree in business and possess excellent communication skills, as well as proficiency in MS Office and CRM systems. This position offers a competitive salary and key company benefits including a completion bonus.

Benefits

1-month completion bonus upon completing 1 year contract

Qualifications

• Effective in both written and verbal communication.
• Familiarity with MS Office, ERP, and CRM systems.

Responsibilities

• Drive growth by acquiring and retaining customers.
• Sell Residential and Small Commercial solutions.
• Assist with account servicing during peak periods.
• Support new digital initiatives.
• Contribute to company activities aligned with vision.

Skills

Effective communication

Proficiency in MS Office

Experience with ERP and/or CRM

Education

Diploma or Degree in Business or relevant field

Job description

Customer Care Officer/ Executive (Sales) (1-year Contract)

Singapore, Singapore | Posted on 11/22/2024

• Salary: $2,500 - $3,300 (depending on experience and qualification)
• Working Days and Hours: Mondays - Fridays, 8:30am to 6:00pm
• Location: Somerset or Tuas
• Key Company Benefits: 1-month completion bonus upon completing 1 year contract

Job Responsibilities

• Drive growth in Residential and Small Commercial segments by acquiring new customers and retaining existing ones.
• Sell Residential and Small Commercial solutions across various channels such as hotline, online, or in-person.
• Assist with account servicing tasks during peak periods as needed.
• Support the development and implementation of new digital initiatives to adapt to market changes.
• Contribute to other company activities aligned with its vision of being a leading electricity retailer in Singapore.

Requirements

• Diploma and Degree in Business or any relevant field.
• Able to communicate effectively in writing and speaking.
• Proficiency in MS Office, ERP and/or CRM.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

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