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9,719

Travel jobs in Malaysia

Senior Manager, Mall Operations (Southern Region, Johor Bharu)

AEON Co. (M) Bhd.

Johor Bahru
On-site
MYR 120,000 - 160,000
23 days ago
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Sales Specialist - Point of Care

Siemens Mobility

Kuala Lumpur
On-site
MYR 60,000 - 80,000
23 days ago

Reservations Agent (Cluster Role)

Four Seasons Hotels and Resorts

Kuala Lumpur
Hybrid
MYR 20,000 - 100,000
23 days ago

Senior Executive, Finance

FGV Holdings Berhad

Kuala Lumpur
On-site
MYR 90,000 - 120,000
23 days ago

Associate - Audit Assurance (Penang)

PwC Malaysia

Malaysia
On-site
MYR 40,000 - 70,000
23 days ago
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Java Developer | Build & Debug Enterprise Apps

Mpowerts

Malaysia
On-site
MYR 40,000 - 60,000
24 days ago

Engineering Manager, Real-Time Ride Platform

AirAsia

Kuala Lumpur
On-site
MYR 150,000 - 200,000
24 days ago

Transaction Services Associate: M&A Due Diligence

PwC Malaysia

Malaysia
On-site
MYR 100,000 - 150,000
24 days ago
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Financial Risk Management Associate – Growth & Impact

PwC Malaysia

Malaysia
On-site
MYR 60,000 - 90,000
24 days ago

MR Lifecycle Solutions Leader - Clinical Sales & Growth

GE Healthcare

Kuala Lumpur
On-site
MYR 80,000 - 120,000
24 days ago

Experienced Associate - Deals & Restructuring Advisory

PwC Malaysia

Malaysia
On-site
MYR 70,000 - 90,000
24 days ago

Manager / Senior Manager - Assurance

PwC Malaysia

Malaysia
On-site
MYR 80,000 - 120,000
25 days ago

Associate Cybersecurity Consultant

BAE Systems .

Malaysia
Hybrid
MYR 50,000 - 70,000
25 days ago

Field Service Engineer - Control/Electrical (Onsite & Travel)

Baker Hughes

Kuala Lumpur
On-site
MYR 40,000 - 55,000
25 days ago

Junior Field Service Engineer – Control/Electrical

Baker Hughes

Kuala Lumpur
On-site
MYR 40,000 - 55,000
25 days ago

Senior Manager - Tax Payroll

PwC Malaysia

Malaysia
On-site
MYR 120,000 - 180,000
25 days ago

Senior Associate - Financial Risk Management

PwC Malaysia

Malaysia
On-site
MYR 60,000 - 80,000
25 days ago

Quality Initiatives Manager

Advanced Energy

Seberang Perai
On-site
MYR 80,000 - 110,000
25 days ago

Multimedia Designer

Think and Thing Creativecore

Petaling Jaya
On-site
MYR 100,000 - 150,000
25 days ago

Experienced Associate - HCM Business Analyst

PwC Malaysia

Malaysia
On-site
MYR 60,000 - 90,000
25 days ago

Experienced Associate, Transaction Services

PwC Malaysia

Malaysia
On-site
MYR 100,000 - 150,000
25 days ago

Manager - Assurance (PwC Acceleration Center Kuala Lumpur)

PwC Malaysia

Malaysia
On-site
MYR 70,000 - 100,000
25 days ago

F&B Business Development & Mall Leasing Lead

AFED F&B Group

Cyberjaya
On-site
MYR 90,000 - 120,000
25 days ago

Guest Relations Officer

ASEM - Advanced Semiconductor Academy of Malaysia

Cyberjaya
On-site
MYR 20,000 - 100,000
25 days ago

Business Development Manager

AFED F&B Group

Cyberjaya
On-site
MYR 90,000 - 120,000
25 days ago

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Senior Manager, Mall Operations (Southern Region, Johor Bharu)
AEON Co. (M) Bhd.
Johor Bahru
On-site
MYR 120,000 - 160,000
Full time
23 days ago

Job summary

A leading retail management firm in Johor is seeking a Senior Manager for Mall Operations. This role involves enhancing customer experiences, executing strategic plans, and optimizing mall performance. The ideal candidate will have over 7 years of experience in mall or retail management, with strong leadership skills and financial expertise. The position requires occasional travel to various AEON locations and a willingness to work weekends and public holidays.

Qualifications

  • Minimum 7 years of experience in mall operations, retail management, or property management.
  • At least 5 years in a senior role.
  • Strong financial acumen with experience in budgeting and cost control.

Responsibilities

  • Enhance overall customer experience to drive loyalty and satisfaction.
  • Develop and execute strategy plans to achieve company goals.
  • Optimize mall efficiency through productivity analysis and execution.

Skills

Leadership
Financial acumen
Stakeholder management
Customer service passion

Education

Bachelor's degree in Business Administration or related field
Job description
Senior Manager, Mall Operations (Southern Region, Johor Bharu)

Add expected salary to your profile for insights

  • Customer Experience & new customers: Enhance overall customer experience to drive loyalty, satisfaction, and repeat visits.
  • Area/Mall Strategy: Develop strategy plan, execute and achieve company goals.
  • Synergy Enhancement: Consolidate working ways within the group (Retail, ACS, AFM, ADB, etc.) and internal business partners leasing, marketing & operation.
  • Budget & Execution: Analyze productivity, optimize and achieve mall efficiency.
  • Marketing strategy: Event plan in region, maximize shoppers and mall turnover.
  • Market & customer persona survey: Understand mall strengths and weaknesses, competitor, customer profile, new demand, surrounding development.
  • Safety, Security and Comfort, Convenience: Best operations for best customer experience.
  • Compliance & Governance: Manage income collection / aging.
  • Manpower Planning: Succession plan and career development plan including lead & motivate the team.
  • Landlord & Local Council management.
  • Business Partners/Customer Voices (Potentials & Issues Recovery).

Job Requirements

  • Bachelor’s degree in Business Administration, Property Management, or a related field.
  • Minimum 7 years of experience in mall operations, retail management, or property management, with at least 5 years in a senior role.
  • Strong financial acumen with experience in budgeting and cost control.
  • Excellent leadership, communication, and stakeholder management skills.
  • Ability to make strategic decisions and solve complex problems.
  • Passion for customer service and enhancing mall experiences.
  • Experience managing multiple locations is an added advantage.
  • The candidate must be able to work during weekends and public holidays. Additionally, they must be willing to travel to Southern AEON Malls and AEON Headquarters as required for meetings or other business matters.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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