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Team Leader for Milk Powder Project (Johor)
Job summary
A leading marketing firm in Malaysia is seeking a Team Leader to conduct on-field audits, monitor promoter activity, and provide necessary coaching. The ideal candidate should possess at least SPM in business administration and have one year of experience in the FMCG industry. Strong problem-solving, multitasking, and leadership skills are essential. This role involves managing daily operations and ensuring effective communication within the team.
Qualifications
- At least 1 year of work experience in FMCG industry.
- Ability to work in a fast-paced environment and meet deadlines.
- Able to lead by example, maintaining good spirits and contributing to team morale.
Responsibilities
- Conduct on-field audits within the assigned region.
- Monitor and report promoter daily attendance.
- Coach promoter on product knowledge and selling techniques.
Skills
Education
The role ofTeam Leaderfirst priorityisto listen to thepromoter, understand their changing needs, aspirations and build the relationship around insights that enrich their daily job task and every single KPI achievement.
- Conduct on-field audits within the assigned region and provide necessary support topromoter.
- Monitor and reportpromoterdaily attendance (actual vs plan), including any EL/MC/AL updates.
- Ensurepromoterspromote assigned products and recruit targeted shoppers/consumers in-store.
- Ensurepromoteractivelyengagewith targeted shoppers and consistentlypromotethe brand.
- Ensurepromoterdeliveraccurateand complete product detailing as per expectations.
- Ensure wet sampling activities are performed hygienically and according to SOP.
- Communicate and updatepromoteron product information and promotion mechanics (if any).
- Ensure all datasubmittedbypromoteris truthful,accurate, and updatedin a timely manner.
- Monitor, report, and follow up on product stock levels in-store (low stock or out-of-stock situations).
- Coachpromoteron product knowledge, selling techniques, and engagement skills during activations.
- Build andmaintainstrong rapport with client sales representatives, merchandisers, and retailers.
- Manage day-to-day operations, following the Team Leader’s field checklist and completing daily tasks.
- Propose potential new outlets (for low-performing stores or newly openedlocations).
- Submit all required reports on time without delay.
- Ensure the overall welfare and well-being of PAs under your supervision.
- Candidates mustpossessat leastSPMinbusinessadministration,operationsmanagementorequivalent.
- At least1yearsof work experience inFMCGindustry.
- Microsoft Office (Word, Excel, PowerPoint).
- Experience inhandling daily operational issues.
- Problem Solvingskillsandmultitasking skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Able to lead by example,maintaingood spirits and contributeteammorale.
- Results‑oriented and able to work under pressure.
- Taking ownership of accounts and providing effective solutions to situations.
- Possessowntransport.
- Able to work on weekends.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.