Senior E-Commerce and Digital Marketing Executive

JR Life Sciences Pte Ltd; Remote; MYR 200,000 - 250,000; Full time

Job summary

A leading e-commerce company is searching for an E-commerce Manager in Bandar Baru Bangi, Malaysia. Responsibilities include managing strategic accounts like Shopee and Lazada, leading marketing initiatives, and optimizing performance metrics. Candidates should have a degree related to marketing, a minimum of 3 years of relevant experience, and proficiency in performance marketing tools. The role offers a remote working arrangement with a negotiable salary package and various benefits.

Benefits

Annual leave

Medical and wellness benefits

Staff purchase discount

Qualifications

• Minimum 3 years of relevant experience in FMCG, beauty, or consumer goods.
• Strong experience in marketplace platforms like Shopee, Lazada, and TikTok Shop.
• Hands-on experience with performance marketing tools.

Responsibilities

• Manage and grow assigned strategic e-commerce accounts.
• Lead annual negotiations and promotional planning with key marketplaces.
• Analyze sales performance and optimize conversion rates.

Skills

E-commerce management

Performance marketing

Analytics tools proficiency

SEO/SEM knowledge

Advanced Excel/Google Sheets

Education

Degree in Business, Marketing, or related field

Tools

Meta Ads

Google Ads

Analytical tools (GA4, marketplace dashboards)

Job description

Responsibilities

1. Manage and grow assigned strategic e-commerce accounts (Shopee, Lazada, TikTok Shop, Amazon, RedMart, Watsons Online, Guardian Online).
2. Lead annual JBP negotiations, promotional planning, and campaign strategies with key marketplaces.
3. Analyze and optimize sales performance, conversion rates, traffic, and ROI.
4. Oversee end-to-end e-commerce operations, including product listing quality, pricing strategy, stock forecasting, assortment planning, fulfillment coordination, stock replenishment, listing updates, pricing alignment, and customer feedback management.
5. Coordinate cross-functionally with warehouse/operations teams, finance, marketing, and regulatory teams to ensure smooth end-to-end operations.
6. Develop joint business and marketing initiatives with marketplace partners to drive visibility, conversions, and category growth.
7. Plan, execute, and optimize digital advertising campaigns (Meta Ads, Google Ads, TikTok Ads).
8. Optimize media spend using key performance metrics such as CPL, CPA, ROAS, AOV, retention, and remarketing funnels.
9. Oversee social media strategy, content direction, KOL/influencer/affiliate programmes and CRM plans.
10. Provide digital insights to support product launches, consumer targeting, and brand positioning.
11. Manage website traffic building, SEO/SEM optimization, and digital analytics reporting.
12. Deliver weekly/monthly sales reports, marketing performance dashboards, and business reviews.
13. Apply data-driven insights to improve conversion, forecast demand, and identify new opportunities.

Job Requirements

1. Degree in Business, Marketing, E-commerce, Digital Marketing, or a related field.
2. Minimum 3 years of relevant experience, preferably in FMCG, beauty, health supplements, or consumer goods.
3. Strong experience managing marketplace platforms (Shopee, Lazada, TikTok Shop, Amazon).
4. Hands-on experience in performance marketing: Meta Ads, Google Ads, TikTok Ads, and marketplace advertising tools.
5. Proficient with analytics tools such as GA4, marketplace dashboards, Meta/Google reporting.
6. Advanced Excel/Google Sheets skills (PivotTables, VLOOKUP, INDEX/MATCH, data analysis).
7. Knowledge of SEO/SEM, CRM, and marketing automation tools is an advantage.
8. Strong understanding of e-commerce P&L, margins, commissions, logistics costing, and marketplace profitability.

Location: Remote

Working hours: 5-day work week (8:30am to 6:00pm)

Salary package: Negotiable (Please include your expected salary in your resume/CV for our consideration)

Staff Welfare: Annual leave + Medical and wellness benefits + Staff purchase discount

Kindly provide your last/current drawn, expected salary and availability in your resume/CV