Remote System Support Specialist for Global Ops

Career Wise; Bayan Lepas; Remote; MYR 35,000 - 50,000; Full time

Job summary

A leading recruitment firm is seeking a System Support Specialist to join their team. The individual will be responsible for day-to-day system maintenance, troubleshooting, and optimizing functionalities within the CW1 system. Key responsibilities include system monitoring, incident management, and user support. Candidates should have 1-2 years of relevant experience, preferably familiar with the CW1 system, strong problem-solving ability, and effective communication skills. This position is based in Bayan Lepas, Malaysia, offering remote work opportunities.

Qualifications

• 1-2 years working experience in related field.
• Proven experience working with CW1 system.
• Proficiency in English.

Responsibilities

• Monitor system performance and identify issues.
• Act as first responder to system-related incidents.
• Provide tier-1 support for internal users.

Skills

System troubleshooting

User support

Documentation

Team collaboration

Problem-solving

Communication

Education

Min Diploma/Degree in related field

Tools

CW1 system

Job description

A leading recruitment firm is seeking a System Support Specialist to join their team. The individual will be responsible for day-to-day system maintenance, troubleshooting, and optimizing functionalities within the CW1 system. Key responsibilities include system monitoring, incident management, and user support. Candidates should have 1-2 years of relevant experience, preferably familiar with the CW1 system, strong problem-solving ability, and effective communication skills. This position is based in Bayan Lepas, Malaysia, offering remote work opportunities.