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Credit Collections Specialist — Client Relations & Targets
Job summary
A financial services company in Kuala Lumpur seeks a candidate to manage collections and advise customers on payment timelines. Responsibilities include conducting follow-ups and maintaining high service standards while achieving collection targets. The role is ideal for fresh graduates with strong communication skills in English and Malay. Proficiency in MS Office is required. Join us in providing excellent customer service and building positive client relationships.
Qualifications
- Minimum SPM, STPM, Diploma, or Degree holder.
- Fresh graduates are encouraged to apply.
- Proficient in MS Office and basic PC knowledge.
Responsibilities
- Responsible for achieving individual collection results.
- Advise customers to make timely payments.
- Conduct follow-ups via phone calls, emails, and faxes.
Skills
Education
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.