Mall Operations: Facilities, Leasing & Customer Care

AEON; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading retail company is seeking an Executive for Facility & Customer Care responsibilities at their location. This role involves overseeing maintenance operations, monitoring tenant relationships, and ensuring effective retail management. Candidates should have a degree or diploma and 1–3 years of relevant experience, with a strong command of both English and Bahasa Malaysia. The position may require shift work, including weekends and public holidays.

Qualifications

• 1–3 years of working experience in retail operations management or a related field.
• Able to work on shift, including off day, rest day or public holiday.

Responsibilities

• Plan, implement, and monitor the working schedule for maintenance staff.
• Ensure maintenance staff respond quickly to emergency breakdowns.
• Compile documents regarding services performed by contractors.
• Prepare necessary work for the Maintenance team.
• Handle purchasing following Purchase Order procedures.
• Compile and analyze electricity data monthly.

Skills

Retail operations management

Fluency in English

Fluency in Bahasa Malaysia

Shift work capability

Education

Degree/Diploma in any field

Job description

A leading retail company is seeking an Executive for Facility & Customer Care responsibilities at their location. This role involves overseeing maintenance operations, monitoring tenant relationships, and ensuring effective retail management. Candidates should have a degree or diploma and 1–3 years of relevant experience, with a strong command of both English and Bahasa Malaysia. The position may require shift work, including weekends and public holidays.