Credit Collections Specialist — Client Relations & Targets

Aeon Credit Service; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A financial services company in Kuala Lumpur seeks a candidate to manage collections and advise customers on payment timelines. Responsibilities include conducting follow-ups and maintaining high service standards while achieving collection targets. The role is ideal for fresh graduates with strong communication skills in English and Malay. Proficiency in MS Office is required. Join us in providing excellent customer service and building positive client relationships.

Qualifications

• Minimum SPM, STPM, Diploma, or Degree holder.
• Fresh graduates are encouraged to apply.
• Proficient in MS Office and basic PC knowledge.

Responsibilities

• Responsible for achieving individual collection results.
• Advise customers to make timely payments.
• Conduct follow-ups via phone calls, emails, and faxes.

Skills

Communication skills in English

Communication skills in Malay

Listening skills

Persuasiveness

Stress management

Education

Minimum SPM, STPM, Diploma, or Degree

Tools

MS Office

Job description

A financial services company in Kuala Lumpur seeks a candidate to manage collections and advise customers on payment timelines. Responsibilities include conducting follow-ups and maintaining high service standards while achieving collection targets. The role is ideal for fresh graduates with strong communication skills in English and Malay. Proficiency in MS Office is required. Join us in providing excellent customer service and building positive client relationships.