Jobs at Aeon in South Africa

Job summary

A leading retail company in Puchong is seeking a Customer Service Manager to enhance customer relations and ensure efficient operations at the store. The role involves reacting to customer feedback, supervising cashier activities, and organizing training for team members. Ideal candidates will have strong leadership skills and a background in retail management. This position offers an opportunity to make a significant impact on customer satisfaction and team performance in a dynamic environment.

Qualifications

• Experience in retail management or customer service roles.
• Ability to lead and motivate a team.
• Proficiency in handling customer complaints and feedback.

Responsibilities

• React to customer feedback effectively.
• Organize customer activities for better relations.
• Monitor check-out processes to ensure efficiency.
• Conduct team briefings and training sessions.
• Supervise cashier operations and maintain procedures.